AI Engineer - GenAI Platform Support at BrickRed Systems AI Engineer - GenAI Platform Support at BrickRed Systems in Medina, Washington Posted in 12 days ago.

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full-time We are looking for an AI Engineer - GenAI Platform Support to configure, support, secure, and deploy enterprise GenAI platforms such as Claude, OpenAI, Glean , and similar AI solutions. The ideal candidate should have hands-on experience with AI/ML, Python, prompt engineering, model tuning, cloud platforms, security controls, and enterprise AI integrations , along with the ability to troubleshoot platform issues and support production feature releases. Key Responsibilities Configure and support enterprise GenAI platforms including Claude, OpenAI, and Glean . Manage Entra groups, security settings, scoped access, and Cybersecurity approvals . Troubleshoot bugs and defects and coordinate with platform vendors for resolution. Develop technical solutions for client application management and required security controls. Support feature releases, pilots, approvals, and production deployments . Collaborate with cross-functional teams to integrate AI solutions into business workflows. Apply prompt engineering, model tuning, and AI/ML development techniques. Support enterprise AI platforms while following Zero-Trust and security standards . Required Qualifications Experience with AI/ML or Generative AI technologies. Hands-on experience with Python or R for AI/software development. Knowledge of Prompt Engineering and Model Tuning . Experience integrating AI solutions into business workflows . Understanding of cloud computing and enterprise application environments . Strong troubleshooting, collaboration, communication, and problem-solving skills. Preferred Qualifications 2-4+ years developing or deploying ML models. Experience with fine-tuning, prompt engineering, and GenAI applications . Experience configuring enterprise AI platforms such as Claude, OpenAI, or Glean . Knowledge of Microsoft Entra, Zero-Trust, scoped access, and security controls . Experience with feature release management and production deployments . AI/ML, Computer Science, Data Science, or Engineering background. Relevant Machine Learning, Data Science, or Analytics certifications .

ABOUT BRICKRED SYSTEMS

BrickRed Systems is a global leader in next-generation technology consulting and workforce solutions, specializing in delivering high-quality talent across digital, engineering, marketing, analytics, finance, operations, and business transformation domains. With a strong emphasis on innovation, scalability, and client success, BrickRed Systems helps organizations solve complex business challenges by providing skilled professionals across strategy, technology, creative, and operational functions. BrickRed fosters a culture of continuous learning, collaboration, and excellence, enabling professionals to contribute to high-impact global initiatives while advancing their careers.