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CC
Columbia Consulting Group
Security Operations Center Manager
Career Insights for Incident Analyst / Responder
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Based on Connecticut data
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What they do
An Incident Analyst or Responder investigates an IT-related incident: an unplanned interruption to a service, a reduction in the quality of a service, or an event that has not yet impacted the service to the customer. Works to restore a normal service operation as quickly as possible and to minimize the impact on business operations.
$116,725 / year median in Connecticut
+7% projected growth
Job Description
Our client is seeking a Senior Security Engineer to serve as our SOC Lead. This is primarily a leadership position within the Security Operations Center; in addition, it is a role that safeguards our customers, protects our reputation, and upholds the trust that countless organizations place every single day. This person will balance technical depth and client success. You will guide our security analyst team, help engineer our detection strategies, shape our response posture, and represent the very best operational security excellence. Key Responsibilities Lead, mentor, and uplift a team of SOC analysts whose work directly protects customers. Serve as the senior escalation point for complex investigations, high-severity incidents, and real-time decision making. Develop training, playbooks, and performance goals to ensure analysts thrive. Refine and maintain detection and response workflows in tools such as Elastic Security, Microsoft Defender XDR, Microsoft Sentinel, CrowdStrike Falcon, and Torq (SOAR). Design and maintain the telemetry pipelines, normalization workflows, and automation triggers that power our SOC. Be a mentor to the analyst group. Customer Success & Relationship Management Serve as a point of contact for escalations and customer communications during major incidents. Excellent customer relations & communication skills are a must. Partner with the strategic consulting team and customer success teams to ensure client needs are met and exceeded. Represent the SOC internally and externally, championing best practices, emerging threats, and the importance of strong telemetry hygiene. Present SOC metrics, incident summaries, and operational improvements to customers in a clear, executive-ready format. Strategic Contributions Contribute to SOC2 compliance and internal process maturity. Provide feedback to Product and Engineering teams to improve Vancord's Vantage MDR. Stay ahead of emerging threats, industry best practices, and technology evolutions. Required Qualifications 5+ years of experience in a SOC, Incident Response, or security observability environment. 3+ years of senior-level technical experience guiding analysts, leading investigations, or operating as a technical lead. Strong knowledge of SIEM, EDR, SOAR, and security telemetry (Elastic, Sentinel, Defender, CrowdStrike, SentinelOne, etc.). Demonstrated ability to lead and mentor technical teams. Strong communication skills, with the ability to present to executives and customers under pressure. Experience building runbooks, playbooks, or process documentation. Experience managing vulnerabilities, threat intelligence, and emerging threats. Experience using programming languages such as Python to automate security tasks. A strong understanding of data pipelines, normalization, and security observability.