This is a contract position for a Zscaler Security Analyst in Malvern, Pennsylvania, offered on a hybrid onsite basis for a duration of 6+ months. The role serves as a technical subject matter expert within a Cyber Security Operations Center (CSOC), responsible for administering, managing, and continuously improving the Zscaler security platform to protect enterprise users, applications, and data while maintaining a seamless user experience. Responsibilities Administer, monitor, and maintain Zscaler Cloud security platforms including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Cloud Firewall, Advanced Threat Protection (ATP), SSL inspection services, Browser Isolation, and Sandbox services; perform platform configuration, policy management, and service optimization; and provide support for feature enablement, upgrades, and testing of new capabilities. Design, implement, and maintain security policies utilized in the platform, including policy change requests, assessment of operational and security impacts, and periodic policy reviews to maintain policy effectiveness. Assist and respond independently to escalated operational or security incidents, collaborating with Incident Response teams during security investigations and operational troubleshooting. Represent the CSOC in partnering with governance, regulatory, infrastructure, IT, and business teams on enterprise-wide security initiatives and projects. Perform analysis of multiple data sets to identify changing threats and vulnerabilities; identify malicious activity by analyzing logs, traffic flows, and other investigative detective activities. Develop ad-hoc reports as required by management for in-depth analysis. Collaborate with other cyber team members on research projects involving event analysis to determine trends. Identify real-time complex attack patterns and suggest mitigation strategies. Mentor junior team members to improve their technical acumen. Participate in special projects and perform other duties as assigned. Qualifications Required Bachelor's degree or equivalent experience. At least 3 years of experience in cybersecurity, network security, or security operations. Hands-on experience administering Zscaler platforms. Experience implementing and managing security policies in cloud-delivered security environments. Experience supporting enterprise-scale networking and security technologies. Strong communication skills, analytical ability, judgment, and ability to work effectively with others. Ability to understand strategic objectives and vision and work towards those goals. Ability to remain calm and professional while working in high-pressure incident situations. Preferred Relevant Information Security certifications, such as
CISSP, ZCCA, ZCCP, AWS
Certified Security, or other cloud specialty certifications.