Manager Information Technology Services 2 Information Security - 10880

Basics Schedule Location Job Specifics How to Apply Indicates whether if this vacancy posting is part of the

NY HELPS

Program. NY HELP No The agency in which the vacancy exists. Agency Information Technology Services, Office of The job title for the vacancy. Title Manager Information Technology Services 2 Information Security - 10880 The job title for the vacancy. Occupational Category I.T. Engineering, Sciences The salary grade for this vacancy. Salaries are determined by salary grade and bargaining unit. Salary Grade 29 The collective bargaining unit to which this vacancy is assigned. Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) The minimum and maximum of the salary range for this vacancy. Salary Range From $118425 to $145039 Annually Indicates whether this job is full-time or part-time. If the job is part-time, an estimated percentage will be provided. Employment Type Full-Time This indicates the type of job, typically permanent, temporary, or provisional. 'Provisional' means that the appointment will be temporary until the incumbent takes and passes an appropriate civil service examination. Appointment Type Contingent Permanent Jurisdictional class is the indicator for how this job can be filled. The classified service is governed by the Civil Service Commission, and consists of competitive, non-competitive, exempt, and labor classes. 'Competitive class' indicates that the applicant must take and pass an appropriate civil service examination. 'Non-competitive class' indicates that the applicant's qualifications will be evaluated without a civil service examination. 'Exempt class' indicates that the applicant will be evaluated by methods other than competitive or non-competitive, and that incumbents will not be granted tenure. 'Labor class' requires that applicants possess skills or other physical characteristics that cannot effectively be evaluated by other means. The unclassified service is legislatively defined, and includes such positions as elected officials, department and agency heads, and all academic personnel in public schools, colleges, and universities. Jurisdictional Class Non-competitive Class Estimates the percentage of time incumbents of this vacancy will be required to travel. Travel Percentage 0% This provides information on the expected workweek. Workweek Mon-Fri The number of hours in the workweek, typically 37.5 or 40 for full time, or any other number for part time. Hours Per Week 37.5 Workday The start time for this vacancy. If the agency employs flextime, this will be the earliest time this vacancy's shift can start. From 8 AM The end time for this vacancy. If the agency employs flextime, this will be the latest time this vacancy's shift can end. To 5 PM If checked, the agency allows flextime. Flextime allowed? No If checked, this vacancy includes mandatory overtime. Mandatory overtime? No If checked, this agency allows compressed workweek scheduling. Compressed workweek allowed? No If checked, this agency allows telecommuting for this position. Telecommuting allowed? Yes The county in which the vacancy is located. County Albany The street address where the vacancy is located. Street Address 31 British American Blvd. The city where the vacancy is located. City Latham The state where the vacancy is located (the default is New York). State NY The zip code where the vacancy is located. Zip Code 12110 The duties that the incumbent of the vacancy will be expected to perform. Duties Description Under the direction of the senior leadership within the Chief Information Security Office (CISO), the incumbent will lead the Identity and Access Management (IAM) Operational Team within the Chief Information Security Office, Cyber Defense and Response Bureau. The incumbent will serve as a subject matter expert (SME) and security lead in the design, development, and implementation of IAM solutions. The position requires an incumbent to act with a great deal of independence in alignment with CISO leadership and ITS strategic direction. The position requires technical expertise in a broad range of identity and access management solutions to permit working directly with technical teams throughout ITS. The position requires communicating orally and in writing with various individuals including management, users, vendors, and other IT staff. The incumbent must be able to communicate clearly with subordinate staff regarding work priorities and performance. The incumbent will have to work with various teams and stakeholders to resolve technically complex and politically sensitive issues under pressure. The position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities that may impact sensitive information, critical systems, NYS agencies, or ITS. Duties include, but are not limited to:

• Provide support, leadership, and operational oversight for the Identity and Access Management (IAM) section and staff.
• Serve as a subject matter expert for securing a variety of identity technologies, including but not limited to Active Directory (AD), cloud identity platforms (Entra ID, AWS, GCP, Okta), federated identity solutions (SSO, OIDC, OAuth, SAML), multi-factor authentication (MFA), privileged access management (PAM), digital identity, identity lifecycle management, governance frameworks (NIST, CJIS, ISO/IEC 27001), and emerging technologies.

• Work closely with counterparts within other areas of ITS to ensure identity and access management systems are securely configured, maintained, and monitored in accordance with applicable NYS ITS policies, standards, and security requirements.
• Participate in the design, architecture, implementation, and ongoing support of robust and scalable IAM solutions, including directory services, identity governance and administration (IGA), single sign-on (SSO), multi-factor authentication (MFA), and privileged access management (PAM).
• Participate in the identification and assessment of IAM-related risks, development of mitigation strategies, and support of compliance with internal controls, regulatory frameworks (e.g., FICAM, PIAM, HIPAA), and applicable industry standards.
• Develop, maintain, and support disaster recovery and business continuity capabilities for identity and access management systems, including Active Directory and cloud identity services; participate in recovery planning, testing, and restoration activities to ensure system availability and resiliency.
• Monitor progress of IAM initiatives and daily operations, review major projects and activities, and take appropriate action to address risks, issues, or service impacts.
• Participate in security incident response activities related to identity and access management, including investigation, containment, recovery, and post-incident review.
• Monitor emerging IAM technologies, security threats, and industry best practices, and promote continuous improvement and innovation across IAM projects and initiatives.
• Perform the full range of supervisory responsibilities and additional duties as assigned.

The minimum qualifications required for this vacancy. Minimum Qualifications Manager Information Technology Services 2 (Information Security)

Non-competitive:

Eight years of information technology, cybersecurity, or information assurance experience

• , including two years at the supervisory level.

•

Substitutions:

A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bachelor's substitutes for two years of required experience. An associate degree with 15 semester credit hours in computer science or related field may substitute for one year of required experience. Candidates in a bachelor's degree program with at least 15 semester credit hours in computer science or related field may substitute such credits for one year of required experience. A master's degree or higher in computer science or related field substitutes for one year of required experience. Additional comments regarding the vacancy. Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence. Some positions may require fingerprinting. Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay. to permanent non-competitive and the official probationary period will begin. Benefits of Working for NYS Generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off

• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost Additional Benefits
• New York State Employees' Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply. Some positions may require additional credentials or a background check to verify your identity. The name of the contact person for this vacancy. Name ITS Human Resources The telephone number to use for questions about this vacancy. Telephone 518-473-0398 The fax to use for this vacancy. Fax 518-402-4924 Email address for emailing applications, or to ask questions about this vacancy. Email Address PostingResponses@its.ny.gov Address The street address of the contact for this vacancy. Street Empire State Plaza Swan Street Building, Core 4, Floor 1 The city for the contact for this vacancy. City Albany The state of the contact for this vacancy (the default is New York). State NY The zip code for the contact for this vacancy. Zip Code 12220 Instructions for potential applicants. Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.