Manager, Security Operations

Job Listing ID:

4499991

Job Title:

Manager, Security Operations

Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

05/28/2026

Hours Worked Per Week:

Not Provided

Shift:

Not Provided

Duration of Job:

Either Full or Part Time, more than 6 months SR You may contact this employer directly. (Obtain the contact information to print or add to your jobs.) Obtain Contact Information

Job Summary Job Description Role:

Manager, Security Operations Location:

United States (Hybrid - Durham, NC)

Department:

Cybersecurity - Security Operations Reports to: Senior Director, Security Operations Role Overview The Manager, Security Operations is responsible for the operational delivery, governance, and assurance of cybersecurity services provided to government, public sector, and highly regulated Pearson customers . This role acts as the primary Security Operations point of accountability for these clients, ensuring that Pearson meets contractual, regulatory, and assurance obligations while maintaining a strong security posture. The role combines SOC leadership, stakeholder management, regulatory alignment, and incident oversight , working closely with internal SOC teams, GRC, Legal, Product, and Customer teams, as well as external auditors and government stakeholders. Key Responsibilities Government & Public Sector Client Management Act as the primary Security Operations contact for government and regulated customers, supporting security assurance discussions, audits, and contractual obligations. Own the operational security relationship with public sector clients, including response to security questionnaires, evidence requests, and assurance reviews. Ensure SOC services align with government security expectations , contractual SLAs, and regulatory requirements (e.g. FedRAMP-adjacent controls, ISO, SOC, regional equivalents where applicable). Security Operations Oversight Provide operational leadership across SOC functions supporting government and regulated environments, including: Monitoring and detection Incident response coordination Access governance and periodic reviews Vulnerability and risk tracking Ensure consistent, auditable execution of SOC processes aligned to approved runbooks and playbooks. Oversee escalation handling for security events impacting regulated customers, ensuring timely, accurate, and compliant communications. Incident Response & Regulatory Support Lead or coordinate incident response activities involving government or regulated customers, including: Triage and containment oversight Executive and customer communications Post-incident reporting and lessons learned Partner with Legal, GRC, and Communications teams to support regulatory notifications and customer disclosures where required. Assurance, Reporting & Evidence Management Own delivery of security reporting and evidence for government clients, including: Access reviews Incident summaries Control effectiveness metrics Ensure SOC data used for external reporting is accurate, validated, and defensible . Support internal and external audits relevant to government and regulated customers. Stakeholder & Cross-Functional Leadership Act as a trusted advisor to: Government customer stakeholders Internal Product and Engineering teams GRC, Legal, and Privacy partners Translate complex SOC operations into clear, non-technical risk and assurance narratives for customers and leadership. Continuous Improv... General and Operations Managers Access our Statewide and Regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation Not Provided Job Requirements

Experience Required:

See Job Summary

Education Required:

None

Minimum Age:

N/A