Manager, Endpoint Management

Manager, Endpoint Management Riot Games - 3.9 Mercer Island, WA Job Details 23 hours ago Benefits Open paid time off Health insurance Dental insurance Paid time off Parental leave 401(k) matching Flexible schedule Life insurance Qualifications Vendor relationship building Endpoint Security Cloud identity and access management (IAM) Mobile device support Okta macOS support Windows Managing engineering teams Azure AD macOS administration macOS UEM Access control management Automation tools Intune Identity & access management Full Job Description We are seeking a Manager of Endpoint Management to lead the strategy, delivery, and evolution of a global endpoint platform supporting approximately 15,000 devices across Windows, macOS, and mobile. This is a player/coach role requiring both technical depth and leadership. You will drive a cloud-first, Intune-centric strategy while stabilizing and modernizing an environment undergoing transformation across macOS, mobile, and identity-integrated endpoint management. This role plays a critical part in advancing Zero Trust, enabling developer productivity, and building a scalable, automated endpoint ecosystem.

Responsibilities:

Define and execute a multi-year endpoint strategy aligned to cloud-native (Intune-first) architecture Own and evolve endpoint standards across Windows, macOS, and mobile platforms Drive stabilization of macOS environment post-Jamf migration and lead MobileIron to Intune transition Establish automation-first practices including scripting, proactive remediation, and event-driven workflows Implement Zero Trust capabilities including device compliance, conditional access, and device trust validation Lead BYOD strategy design for internal and external partner use cases Introduce and scale zero-touch provisioning (Autopilot, Apple ADE) Evaluate and implement DEX solutions such as Nexthink to improve endpoint observability Partner with Identity teams to integrate endpoint posture with Okta, Entra ID, and SailPoint Support developer environments across PC, macOS, mobile, and console ecosystems Lead, mentor, and grow a team of 2-5 endpoint engineers Own vendor relationships, tooling decisions, and budget management Cross-functional Collaboration with

Security:

secure baselines, compliance, endpoint protection alignment

Identity:

integrate device posture with access controls (Okta, Entra, SailPoint)

IT Support:

reduce incidents and improve self-service capabilities

Infrastructure/Cloud:

support build systems and production environments

Game Development:

enable secure playtesting and developer workflows

Required Qualifications:

Experience leading endpoint or workplace technology teams in enterprise environments Strong expertise in Microsoft Intune across Windows, macOS, and mobile Experience with identity platforms (Okta, Entra ID) and endpoint security tools Deep understanding of device compliance, conditional access, and endpoint lifecycle Experience driving automation and scripting (PowerShell, Bash, Python) Experience operating in ambiguous, transforming environments

Desired Qualifications:

Bachelor's degree in Computer Science, Engineering, or equivalent experience, with multiple years in a systems engineering role For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application. It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.