Data Analyst

Data Analyst

LIFEMOVES - 3.9

Santa Clara, CA Job Details Full-time $84,229 - $126,228 a year 9 hours ago Qualifications Performance dashboard reports Dashboard development Salesforce Cloud Data interpretation CRM system proficiency Cross-functional collaboration Cross-functional communication Full Job Description Position Summary The Data Analyst is a strategic partner responsible for harnessing the power of data to guide fundraising strategy and donor engagement as a primary focus, while also supporting program operations, client outcomes, and other organizational data needs. This role transforms raw data into actionable insights that empower Philanthropy, Programs, and cross-functional teams to make informed decisions and advance our mission of ending homelessness. Reporting to the Director of Impact & Learning, with a close partnership with the Chief Philanthropy Officer and Programs leadership, this analyst plays a key role in building and stewarding data infrastructure, strengthening data quality, and connecting insights across fundraising, program, and operational domains. This role will help support the organization's transition to Salesforce Nonprofit Cloud (NPC) and help ensure the system meets both fundraising and programmatic reporting needs. Key Responsibilities Philanthropy Data Strategy & Analytics (Primary Focus) Support the development and execution of a data strategy that ensures strong data integrity and governance across fundraising systems. Analyze fundraising performance, including donor retention, pipeline health, and campaign effectiveness, to identify opportunities and risks. Develop donor segmentation models and prospecting analyses using internal and external data sources. Translate complex fundraising data into clear, compelling insights and recommendations for Philanthropy leadership, executive leadership, and the Board. Program & Cross-Functional Data Analysis (Secondary Focus) Support analysis of program data, including client demographics, service utilization, and outcomes, in partnership with Programs and Impact & Learning teams. Contribute to cross-functional reporting that connects fundraising, program outcomes, and organizational impact. Assist in integrating and analyzing data from additional sources as needed, including operations, facilities, and financial data. Help identify opportunities to use data across departments to improve decision-making, efficiency, and client outcomes. Reporting & Dashboard Development Design, build, and maintain Salesforce reports and dashboards that support both Philanthropy and Program teams. Collaborate with the Impact & Learning team to align reporting across fundraising and programmatic impact metrics. Serve as a point of contact for ad hoc data requests across Philanthropy, Programs, and other departments. Ensure reports are accurate, user-friendly, and tailored to different audiences, from frontline staff to executive leadership. System Optimization & Data Infrastructure Serve as a key partner in the implementation and ongoing optimization of Salesforce Nonprofit Cloud (NPC), representing both philanthropy and program data needs. Collaborate with Salesforce Administrators to ensure system functionality supports reporting, analytics, and workflow needs across teams. Support data validation, migration, and quality assurance processes during and after system transitions. Help improve integration and alignment across data systems where appropriate. Data Literacy & Organizational Enablement Promote data literacy across teams by supporting training on reports, dashboards, and data best practices. Help staff understand how to use data in their day-to-day work and decision-making. Contribute to building a culture of data-informed decision-making, accountability, and continuous learning. Qualifications & Skills Required Strong commitment to the organization's mission to end homelessness. 5+ years of experience in data analysis, business intelligence, or database management, preferably in a nonprofit or mission-driven setting. Strong experience with Salesforce reporting and dashboards required; experience with Salesforce Nonprofit Cloud (NPC) strongly preferred. Demonstrated ability to analyze and synthesize data from multiple sources and translate findings into actionable insights for a range of stakeholders. Experience working across teams and balancing competing priorities in a collaborative environment. Strong analytical, problem-solving, and communication skills. Preferred Experience supporting both fundraising and program/service delivery data. Experience with Salesforce system implementations or migrations. Familiarity with nonprofit fundraising metrics, donor segmentation, and prospect research. Experience with program evaluation, outcomes tracking, or human services data. Proficiency with data visualization tools such as Tableau, Power BI, or similar platforms.

Competencies Job Knowledge:

Understands job duties and performs tasks with accuracy. Commitment to

Growth:

Demonstrates a selfless commitment to others on the team, including activity-based dependability, self-improvement activities. Actively seeks opportunities to contribute at higher levels in service to LifeMoves and others on the team.

Performance Improvement:

Sets performance goals, establishes the approach, creates a learning environment.

Time Management and Reliability:

Manages workload effectively and meets deadlines.

Proactive Collaboration:

Actively seeks opportunities to partner with colleagues across teams and functions. Shares knowledge, communicates openly, and anticipates needs to support collective goals. Builds trust by contributing ideas, offering assistance, and ensuring alignment to achieve results together.

ADDITIONAL REQUIREMENTS

This position is contingent upon: Satisfactory results of a background check Submitting proof of clear TB test results. Results dated within 60 days prior to hire date are acceptable

SUPERVISORY RESPONSIBILITIES N/A TRAVEL REQUIREMENTS

This role may include small amounts of travel to training and admin events

PHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with others in the workplace. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee must frequently stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus.

COMPENSATION AND BENEFITS

This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package. LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi-cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive. This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of LifeMoves. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder's responsibility. If you require a disability accommodation during the application process, please contact the Human Resources Department at (650) 685-5880.