Quality & Performance Improvement Specialist

Quality & Performance Improvement Specialist

FOUR OAKS FAMILY AND CHILDRENS SERVICES - 2.3

Cedar Rapids, IA Job Details Full-time 21 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Vision insurance Gym membership Opportunities for advancement Flexible schedule Qualifications Data integrity assurance Performance improvement leadership Data storage Database maintenance Data analysis reporting Accreditation standards (regulatory compliance area) Social service program performance evaluation Quality of care (regulatory compliance area) Bachelor's degree in business Performance Reporting Contract performance monitoring Mid-level Technical support Data summary reports Quality reports Quality control data reporting Bachelor's degree Internal employee customer service Human Resource Management Social service program quality assurance Data quality monitoring Human Services Social service program compliance monitoring Human Resources Process improvement planning 1 year Data accuracy checks Regulatory compliance analysis Business Bachelor's degree in Human Resource Management Full Job Description What you will do? As the Quality & Performance Improvement Specialist you are responsible for ensuring that work performed complies with the contract maintaining a partnership with Quality Service Teams in continually assessing performance of these services.

Specific duties include:

Provide reporting and support to Adoption and Permanency support program. Implements and utilizes database management and procedures outlined in the regulatory and legal standards per agency guidelines. Identifies and implements quality tools within this service delivery system to manage and produce relevant data for program use. Assures accurate and timely entry of data into defined database formats Assures compilation, storage, and retrieval of pertinent data working effectively with other departments. Reviews reports prior to submitting to project management team to ensure the integrity of the data. Provides timely reporting of data, assuring distribution per established standards. Provides professional internal customer service in the areas of gathering, compiling, formatting and reporting of data. Creates an improvement plan for performance lags. Anonymizes client data and shares it with the evaluator and the Leadership Team so that effective data analysis can occur. Participates in the system evaluation process and helps to design the data for report out. Provides technical and operational support to the local evaluation process. Demonstrates knowledge and understanding of the requirements and regulatory standards governing agency work. Establishes and maintains quality improvement to assure regulatory compliance. Provides proactive support and technical direction to agency personnel to support best practices. Why Work here? We are more than a team, we are family! Four Oaks understands the importance of supporting and treating one another as if they were our own family members. We believe in maintaining a healthy work/life balance while providing career paths for everyone. Our organization flourishes in an environment of equal opportunity and fair treatment for all. As a valued team member, you are eligible for: Medical, dental & vision insurance 401k Retirement plan Growth & Advancement opportunities Excellent paid leave time package 7 Paid holidays Flexible Work Schedule Business casual work environment Educational discounts

Fitness Center Discounts Qualifications and Skills:

You need a Bachelor's Degree preferably in Human Resources Management, Business or Social Services plus one year of related experience or an equivalent combination of education and experience to qualify.