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Liberty Health

QUALITY PERFORMANCE COORDINATOR. Job in Wilmington Gr8Jobs

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Job Description

Liberty Health seeks a Quality Performance Coordinator to support behavioral health and human services programs. In this role, you will collect and analyze quality data, track key performance indicators, and support continuous improvement initiatives across Liberty Healthcare's public-sector programs. You will collaborate with interdisciplinary teams to monitor outcomes, prepare reports, and ensure alignment with evidence-based, person-centered care standards. The role involves coordinating audits, documenting corrective actions, and partnering with leaders to implement data-driven improvements that enhance safety, quality, and community health outcomes. Responsibilities Collect, validate, and analyze quality and performance data across assigned programs Track and report key performance indicators and outcome measures for internal and external stakeholders Coordinate quality audits, chart reviews, and compliance monitoring activities Document findings, corrective actions, and follow-up for quality improvement initiatives Collaborate with interdisciplinary teams to design and implement improvement projects Prepare dashboards, summaries, and presentations for leadership and client agencies Support alignment with evidence-based, person-centered care standards and contractual requirements Assist with root cause analyses and development of process improvements Maintain accurate quality documentation and data systems Partner with program leaders to sustain continuous improvement and monitor results over time Required Skills Healthcare quality management Performance improvement methodologies Data analysis and reporting Quality metrics and KPIs Process mapping and workflow analysis Regulatory and accreditation standards familiarity Electronic health record (EHR) reporting Root cause analysis Stakeholder communication Project coordination