Job Title :

Analytics Assistant 2

Work Location:

Irving TX (Hybrid)

Duration:

3 months Key Responsibilities Assign inbound and outbound sales leads to Merchant Services sales representatives. Monitor lead queues to ensure timely distribution and follow-up. Maintain accurate lead assignment records and reporting. Review lead data for completeness and accuracy before assignment. Balance lead distribution across sales teams based on capacity, performance, and business needs. Partner with Sales Managers to address assignment issues and workload concerns. Track and report lead volume, assignment metrics, and aging. Escalate system, routing, or lead quality issues as needed. Ensure compliance with company policies and procedures related to lead management..

Qualifications:

2+ Years in Lead Management Experience Strong attention to detail and organizational skills & data accuracy Ability to manage multiple priorities in a fast-paced environment. Great Proficiency with CRM systems (such as Salesforce), lead management tools, and Microsoft Office. Strong communication and problem-solving skills. Great proficiency with Microsoft Office systems such as Word, Excel, PowerPoint etc. For Excel, candidates need to be proficient in Pivot Tables, VLOOKUPs, Formulas etc. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status

Pay:

$22.00 - $23.00 per hour Expected hours: 40.0 per week

Work Location:

Hybrid remote in Irving, TX 75039