Data Analyst

Job Summary We are seeking a Data Analyst to leverage analytical skills and data-driven insights to support business strategy and enhance customer experience. This role focuses on analyzing diverse data sources, identifying trends, and delivering actionable insights that drive decision-making and optimization initiatives. The ideal candidate will be experienced in working with large datasets, collaborating across teams, and translating complex data into clear, meaningful narratives. Key Responsibilities Analyze data from multiple sources (e.g., customer behavior, transactions, digital activity, financial data) to generate actionable insights Develop insights to support business initiatives such as customer acquisition, segmentation, and product strategy Translate complex data into clear, compelling narratives for stakeholders Design and develop dashboards and reports using tools such as Tableau, Power BI, or Qlik Support experimentation and data-driven decision-making to improve customer experience Collaborate with cross-functional teams including analytics, engineering, marketing, and product development Identify trends, opportunities, and areas for optimization within customer journeys Work with structured and unstructured data, including behavioral and sentiment data Contribute to hypothesis-driven analysis and strategic initiatives Required Qualifications Bachelor's degree in Data Analytics, Business Analytics, Economics, Statistics, Finance, or a related quantitative field, or equivalent practical experience 10+ years of experience generating analytical insights to support business strategy Strong proficiency in analytical tools and programming languages such as SQL, Python, or R Experience working with large and complex datasets Strong data storytelling and visualization skills Experience developing dashboards and reports using tools such as Tableau, Power BI, or Qlik Strong collaboration and communication skills Ability to translate data insights into actionable business recommendations Preferred Qualifications Master's degree (e.g., MBA or MS) in a relevant field Experience with digital analytics, customer behavior, or sentiment analysis Experience working in Agile or cross-functional product teams Strong curiosity and ability to learn new tools and techniques