Office of Data & Systems Improvement Management Analyst IV

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match—often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure

Functional Title:

 Office of Data & Systems Improvement Management Analyst IV 

Job Title:

 Management Analyst IV 

Agency:

 Dept of Family & Protectve Svc 

Department:

 

ANALYTICS FOR CHANGE ENHAN/RSI

 

Posting Number:

 16954 

Closing Date:

 05/26/2026 

Posting Audience:

 Internal and External 

Occupational Category:

 Protective Services 

Salary Range:

 $5,797.66 - $9,508.25 

Pay Frequency:

MonthlySalary Group:

 

TEXAS-B-25

 

Shift:

 Day 

Additional Shift:

Telework:

 Eligible for Telework 

Travel:

 Up to 20% 

Regular/Temporary:

 Regular 

Full Time/Part Time:

 Full time 

FLSA Exempt/Non-Exempt:

 Exempt 

Facility Location:

Job Location City:

 

NEW BRAUNFELS

 

Job Location Address:

 115 GREEN

VALLEY ST

 

Other Locations:

 Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; Archer City; Arlington; Athens; Atlanta; Austin; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; Bedford; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; Columbus; Conroe; Copperas Cove; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; Eagle Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; Fort Stockton; Fort Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; Hamilton; Harlingen; Haskell; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; Jasper; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; Presidio; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; Weatherford; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata 

MOS Codes:

0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X 641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS

BRIEF JOB DESCRIPTION

Performs highly advanced (senior-level) professional organizational analysis work involving conducting studies and evaluations to improve efficiency; analyzing systems and procedures; conducting work simplification studies; and preparing operations and procedures manuals to enhance organizational effectiveness. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. May serve in a lead or supervisory role.

ESSENTIAL JOB FUNCTIONS

Ensure change initiatives meet objectives. Monitors and assesses change initiatives to ensure activities, deliverables, and timelines align with defined objectives, leadership direction, and agency priorities. Analyzes risks, impacts, and outcomes of proposed or ongoing changes, identifying gaps and recommending adjustments to improve effectiveness and achieve intended results. Coordinates with ODSI leadership and program stakeholders to track progress, document decisions, and ensure change efforts are clearly communicated and supported. Participate in the implementation of change management plans. Supports implementation of change management plans by developing and coordinating policy updates, training materials, and communication products that reflect approved changes and leadership direction. Translates change management strategies into clear, actionable communications and documentation, ensuring staff and stakeholders understand expectations, timelines, and impacts Coordinates with ODSI staff and stakeholders to track implementation activities, document decisions, and support consistent application of change‑related policies and communications. Coordinate, plan, and direct organizational studies and evaluations. Coordinates and plans organizational studies and evaluations, gathering and analyzing information to assess effectiveness, alignment with policy, and opportunities for improvement. Develops written analyses, summaries, and recommendations based on evaluation findings, translating results into clear reports, policy guidance, and leadership briefing materials. Develop new or modify existing operational program policies, procedures, goals, and objectives. Develops, revises, and maintains operational program policies, procedures, goals, and objectives, ensuring alignment with ODSI priorities, agency standards, and regulatory requirements. Serves as a subject‑matter expert for policy development and revision projects, representing ODSI management in workgroups by providing guidance, research, and formal policy documentation. Plans and implements policy‑related communication activities, including development of communication plans, guidance documents, and supporting materials to ensure effective adoption and understanding of policy changes. Develop solutions to organizational issues and concerns, develop organizational change strategies and plans, and/or conduct training for implementation of organizational solutions, strategies, and plans. Develops training strategies and instructional materials to support organizational solutions, change strategies, and improvement plans, ensuring ODSI staff understand new processes, expectations, and operational impacts. Collaborates with subject‑matter experts and leadership to translate organizational issues and approved change strategies into structured training content, job aids, and implementation resources. Supports deployment of organizational solutions by coordinating and delivering training for ODSI staff and documenting feedback to inform refinement of training and implementation approaches. Design, evaluate, recommend, and approve changes to forms and reports. Prepares concise yet comprehensive reports that effectively synthesize, present and interpret ODSI work products for stakeholders and leadership. Review ODSI forms and related documentation to identify issues, gaps, or inefficiencies, and recommends revisions to improve clarity, functionality, and alignment with ODSI practices. Advise management on agency studies. Communicates identified needs for changes to department procedures with leadership, as determined through studies, analysis, or project outcomes. Assists ODSI leadership by compiling, analyzing, and providing required information and documentation to support internal and external audit requests. Facilitate meetings with stakeholders from all areas and levels of the agency to gather necessary information for guidance documents. Prepares meeting materials, briefing documents, and supporting documentation to facilitate informed discussion and effective decision-making. Facilitates meetings with stakeholders across multiple DFPS programs to establish, clarify, and maintain operational standards,expectations, and consistent practices. Conduct readiness assessments for change initiatives, analyze results, and report findings to management. Prepares stakeholders for ODSI changes by providing guidance, communication, and support to promote awareness and successful implementation. Attends meetings related to proposed or potential changes to assess impacts on ODSI protocols and training needs, and communicates identified changes and recommendations to leadership. Review upcoming changes and documentation to identify any impacts to ODSI practices. Review industry developments and make recommendations for possible agency application. N/A Collects and analyzes data in areas such as workload, operational, business, and managerial practices; staff utilization; organizational structure and development; and space utilization. Conducts readiness assessments for change initiatives, analyze findings, and prepares clear data-driven reports to inform management decision-making and implementation planning. Reviews and evaluates new or improved business and management practices to assess effectiveness, feasibility, and alignment with agency goals. Conducts research upon request related to assigned areas of responsibility and prepares written reports that synthsize findings, analysis,, and recommendations. Monitors and reviews current organizational, procedural, and operational systems for effectiveness, efficiency, and conformance to established guidelines. Evaluates and ensures divisional policy compliance with applicable internal and external requirements, working collaboratively with stakeholders to confirm alignment with established agency and departmental guidelines. Develops, updates, and refines operational policies and procedures, including goals and objectives to improve clarity, consistency, and effectiveness of divisional operations. Consults with management to initiate studies; identify priorities; and define study scope, purpose, objectives, time frames, and resource requirements. Collaborates with divisional teams to identify and define needed studies; establishes clear objectives, scopes, timelines, and resource requirements to support effective project execution. Leads and conducts special projects involving complex analysis, cross‑functional coordination, and delivery of actionable recommendations to support organizational priorities. Researches historical, current, and projected data to identify problems, causes, and areas for which procedural or system changes are indicated. Researches and analyzes historical, current, and projected data to identify procedural gaps, operational inefficiencies, and compliance risks, and to inform the development of targeted procedural updates and continuous improvement initiatives. Documents findings and develops recommendations for procedural changes, supporting leadership decision‑making and informing related guidance, training, or system adjustments. Researches new or improved business and management practices for application to agency programs or operations. Researches emerging and best‑practice business and management approaches, evaluating their relevance and applicability to agency programs, policies, and operational procedures. Analyzes comparative practices, industry trends, and authoritative guidance to identify opportunities for improving the efficiency, consistency, and overall effectiveness of agency operations. Analyzes new or proposed legislation or regulations to determine their effect on program operations and management. Analyzes new or proposed legislation and regulations to assess their potential impact on program operations, management practices, and compliance requirements, and develops informed guidance or recommendations to support strategic planning and effective implementation. Prepares impact summaries, briefing documents, and recommendations to inform leadership decision‑making and support effective implementation planning. Analyzes agency functions and activities being considered for conversion to contract operations. N/A Develops recommendations for improvement and corrective action to standardize or improve organizational systems. Analyzes organizational systems, processes, and workflows to identify inconsistencies, inefficiencies, or risks that warrant improvement or corrective action. Develops data‑informed recommendations to standardize procedures and strengthen system effectiveness, reliability, and consistency, ensuring alignment with agency goals and operational priorities. Conducts studies of employee or organizational efficiency and productivity and recommends changes or improvements in organization, staffing, work methods, and procedures. Conducts organizational efficiency and productivity studies by systematically analyzing workflows, procedures, and work methods to identify inefficiencies, assess operational effectiveness, and recommend data-driven process improvements that support program and agency goals. Evaluates staffing patterns and operational practices to assess alignment with workload demands, procedural requirements, and agency objectives. Develops and documents recommendations for procedural, organizational, or work‑method improvements to enhance efficiency, consistency, and effectiveness. Prepares comprehensive technical records and reports to present and interpret data, identify alternatives, and make and justify recommendations. Prepares comprehensive technical records, analytical reports, and executive-level summaries that collect, analyze, and interpret data related to ODSI operations and strategic initiatives, supporting informed decision-making and continuous improvement. Reviews complex data and findings to identify alternatives, assess implications, and clearly document options for procedural, operational, or system‑related improvements. Prepares operations and procedures manuals to improve organizational effectiveness. Develops and maintains operations and procedures manuals that document ODSI policies, standards, and approved practices to support consistent and effective operations. Translates policy requirements and operational decisions into clear, structured procedures and guidance, ensuring manuals reflect current agency standards and regulatory expectations. Reviews and updates procedural documentation to align with policy changes, organizational initiatives, and process improvements, supporting staff understanding and compliance. May serve in a lead or supervisory role. Serves as a lead, providing work coordination, technical guidance, and subject‑matter support to staff without formal supervisory authority. Performs related work as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to maintain the security and integrity of the infrastructure per Governor Abbot Executive Order GA-48. Knowledge of organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures; methods and procedures analysis techniques; work simplification methods; forms and records design and control procedures; and statistical analysis. Skill in the use of a computer and applicable software. Ability to analyze or evaluate problems; to develop, recommend, or present alternative solutions; to conduct or coordinate studies; to develop, interpret, or implement policies and procedures; to design programs or training; to prepare concise reports; and to communicate effectively. Ability to oversee and/or supervise the work of others.

REGISTRATIONS, LICENSURE

REQUIREMENTS or

CERTIFICATIONS

N/A

INITIAL SCREENING CRITERIA

Experience in methods analysis, management, organizational development, or methods and systems work. Graduation from an accredited four-year college or university with major coursework in business administration, organizational leadership, industrial organizational psychology, or a related field is generally preferred. Experience and education may be substituted for one another.

ADDITIONAL INFORMATION

N/A Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the

WCAG 2.1

AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the

HHS/DFPS

Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.