Come join our team as a DATA SPECIALIST and make a difference in our community! Founded in 2009 by the Housing Authority of the County of San Bernardino, Knowledge and Education for Your Success (KEYS) is a 501(c)(3) nonprofit organization and public-private partnership dedicated to enhancing access to supportive services for low-income residents in San Bernardino County. KEYS provides an array of services, including case management, housing assistance, and other resources to support individuals and families in achieving housing stability. In summary, the

DATA SPECIALIST

is responsible for the timely and accurate collection, entry, review, and correction of participant data within program databases and the Homeless Management Information System (HMIS). This position supports data integrity, participant file accuracy, and the preparation of program reports to meet organizational and contractual reporting requirements.

Key Responsibilities include:

Maintain accurate participant information in HMIS and other program databases, including enrolling and exiting participants. Review data for accuracy, completeness, and integrity to support monthly, quarterly, and annual contract reporting. Research data discrepancies, identify causes, and complete necessary corrections in HMIS. Collaborate with the Finance Manager, Fiscal Department, Data Analytics Manager, and other KEYS staff to investigate and resolve data errors. Assist with ongoing program reconciliation and ensure data correction reports are distributed and addressed in a timely manner. Verify that HMIS data is supported by appropriate documentation in participant files. Generate monthly HMIS data quality reports and provide additional data reports to the Management Team as needed. Provide training and guidance to staff across departments to promote accurate and timely data entry. Attend agency and community meetings as directed by the supervisor and perform additional duties as assigned.

EXPERIENCE/TRAINING/REQUIREMENTS

High school diploma or equivalent required. An associate degree is preferred. Must have at least two years of experience performing data entry and generating reports. The ideal candidate will have strong attention to detail, excellent written and verbal communication skills, proficiency in Microsoft Office applications, including Word, Excel, Access, and PowerPoint, and the ability to manage multiple priorities and meet deadlines. The candidate must demonstrate sound judgment when reviewing questionable or incomplete data, maintain strict confidentiality, and work collaboratively with staff across the organization.

BENEFITS KEYS

provides 100% employer-paid medical, dental, life/AD&D, and vision insurance options for employee-only coverage. A voluntary 403(b) retirement plan is offered. Employees are eligible for enrollment the first of the month following 30 days of employment. Additional benefits include a cell phone allowance, 12 paid holidays, vacation, and sick time. Are you ready to make a difference in our community? Apply today!