Data Center Technician

Data Center Technician Insight Global - 3.9 Los Angeles, CA Job Details Temp-to-hire $28 - $35 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Life insurance Qualifications Data center experience Customer inquiry handling CompTIA Network+ Telecommunication Technical troubleshooting support Root cause analysis CompTIA A+ Full Job Description Required Skills & Experience 3+ years of experience in Telecommunications or Data Center related field Understanding of telecom and or BICSI cabling standards Understanding of network device deployment Ability to communicate written and verbally Provide rotational on-call coverage Use of industry standard test equipment Troubleshooting and root cause analysis skills Basic Understanding of Building Management System (BMS) and Branch Nice to Have Skills & Experience CompTIA A+ / Net + Certification preferred Job Description The Remote Hands Specialist will assist all data center customers by providing "best in class" customer and technical support. The Remote Hands Technician will work with and support all customer demands. Internally, the Remote Hands Technician may work with the Deployment and Implementation teams, the Global Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience. You will be primarily responsible for responding to Customer Requests within the Service Level Agreement time frame. The Remote Hands Specialist will also assist other members of the Operations Team ensuring 100% uptime to all customers.

Pay:

$28.00 - $35.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance

Work Location:

In person