Service Engineer, AI Data Center

Service Engineer, AI Data Center CorTech - 3.1 Lisle, IL Job Details Contract $41.61 an hour 1 day ago Qualifications Data Center Operations Customer communication Preventative hardware maintenance Data center experience Bachelor's degree in information technology Firmware Equipment troubleshooting Maintenance activity documentation Associate's degree in information technology Computer hardware Hardware support IT Linux Senior level Associate's degree Escalation handling Information Technology Full Job Description $41.61/Hour Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.

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Weekly Pay and Benefits Available We are seeking to hire a Service Engineer for our client in the Lisle / Naperville Market. The end client is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not requiredstrong data center and server fundamentals are what matter most. What You'll Do- Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate Support both reactive and preventive maintenance following established procedures Collaborate with internal teams and customers during service events to ensure clear communication and resolution Document work performed and contribute to shared knowledge and best practices Participate in on-call rotations and support extended coverage when needed What You Bring- Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.) Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving abilities Comfortable working independently on-site and communicating clearly with customers Willingness to learn and support emerging technologies, including AI platforms Qualifications- 35+ years of experience in technical support, field service, or data center roles Associate or bachelor's degree in IT or related field (or equivalent experience) Dell or other vendor certifications are a plus, but not required Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules