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SpaceX
Data Center Specialist (Starlink)
Career Insights for Data Center Technician / Engineer
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What they do
A Data Center Technician or Engineer organizes data access, maintenance and access support to a data center. Maybe help to store and organize data, such as an organization's records or financial information. Ensures that users can easily access the information they need and that data are protected from unauthorized access.
$67,679 / year median in Illinois
+2% projected growth
Job Description
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
DATA CENTER SPECIALIST
(STARLINK) At SpaceX we're leveraging our experience in building rockets and spacecraft to deploy Starlink, the world's most advanced broadband internet system. Starlink is the world's largest satellite constellation and is providing fast, reliable internet to millions of users worldwide. We design, build, test, and operate all parts of the system- thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together.
RESPONSIBILITIES
Augment, deploy, troubleshoot, and repair hardware at Starlink PoP colocation sites worldwide. Travel internationally and domestically to resolve hardware issues affecting Starlink user service and deploying new hardware to scale our worldwide network Diagnose failures within fiber optic circuits and execute repairs to bring system back to full operation Rack and stack router and server hardware on designated locations around the world Install servers and upgrade/replace parts of the servers following MOPs Investigate and resolve issues with onsite commercial network and routing hardware Improve existing, and create new, training documentation for continuous improvement of team skills Coordinate the shipment and logistics of equipment and parts to POP sites Executing spare parts strategy to ensure availability and minimize downtime Coordinate and perform data center site surveys for potential new POP sites Perform wireless validation surveys for VIP events and Global market access supportBASIC QUALIFICATIONS
High school diploma or equivalency certificate 2+ years of experience troubleshooting hardware or IT equipment in the IT or telecom industryPREFERRED SKILLS AND EXPERIENCE
Strong knowledge of standard computer skills: MS Office, Visio, and web applications Meticulous attention to detail, standards, and documentation Ability to read, understand, and follow MOPs Experience working with fiber optics network: installation, test, troubleshooting, and repair; using fiber optic test equipment (OTDR, OLS, OPM, VFL) Experience constructing IT/network racks (UPS, PDUs, cable management, servers, network devices) Experience installing, activating, or troubleshooting CWDM and/or DWDM using standard fiber equipment and testers A methodical approach to fixing problems and the ability to research solutions independently Fluency in languages in addition to English Training on SpaceX specific tools and processes will be provided Eagerness to learn new technologies in a rapidly evolving work Excellent communication and collaboration skills to work in team environmentsADDITIONAL REQUIREMENTS
Ability to distinguish between different colors and possess manual dexterity to complete fine motor tasks Ability to travel as required; travel will be approximately 75% of the time to US or international gateway sites General physical fitness and the ability to lift up to 50 lbs. is required for some tasks Ability to perform job duties that require standing, kneeling, crouching, twisting upper body, working in cramped positions in small openings and climbing hand over hand Ability to work at elevated heights Typically exposed to work in extreme outdoor environments- heat, cold, rain Work performed in an environment requiring exposure to fumes, odors, and noise
COMPENSATION AND BENEFITS
Pay range: Level 1: $34.00- $40.00/hour Level 2: $38.00
- $45.00/hour Level 3: $42.00
- $51.
ITAR REQUIREMENTS
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.Benefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Other Retirement and Savings