Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

FORMILITARY ACTIVE DUTY

PERSONNEL or

MILITARY SPOUSES

ONLYPosition SummaryEquinix Emerging Talent, Military Program provides service members with transition assistance to the civilian workforce. This is part of the DoW SkillBridge Program, offering transitioning service members hands-on experience in Equinix's data center operations. Trainees will support routine and semi-routine tasks related to customer installations, infrastructure maintenance, and service delivery within the IBX data centers.

Are you a military service member within or nearing your 180-day window for separation from active duty? Are you a military spouse wanting to engage a technology career? If this is you, then Equinix has a unique opportunity to help kick-start the next chapter in your professional life.

Please note: This program is exclusively for Military Spouse Fellows or Active-duty U.S. military personnel transitioning out of the military to the civilian workforce. Job SummaryApplies solid knowledge of standard operating procedures to complete moderately complex tasks and resolve issues with sound judgment. Supports daily operations, collaborates with cross-functional teams, and contributes to process improvements within the data center environment.

Key ResponsibilitiesQueue Management & ReportingManage and prioritize work orders, ensuring timely execution of moderately complex requestsCollaborate with cross-functional teams to resolve customer tickets efficientlyComplete required reporting with accuracy; support ad-hoc reporting needsMaintain detailed and clear documentation of all activitiesUpdate local asset databases and operational systemsIdentify workflow gaps and recommend process enhancementsInstallationsPerform moderately complex rack-and-stack installations and follow installation plansSupport installation of cable trays, cabinets, fiber circuits, and other infrastructure componentsIdentify capacity constraints and escalate as neededConduct quality checks on installations and on-site support tasks; recommend improvementsAssist with tape changes and backup support functionsCross-Connect WorkExecute moderately complex cross-connect installs, modifications, terminations, and testingInstall, test, and verify various circuit types (e.g., switched, multiplexed)Testing & TroubleshootingSupport Layer 1-3 testing and certification activitiesTroubleshoot moderately difficult circuits; escalate advanced issues when requiredPartner directly with customers to resolve technical issues and recommend solutionsStakeholder PartnershipMonitor materials and stock levels; proactively notify appropriate teams of needsProvide escalated work order support and assist in alarm dispatchOffer occasional back-up support for security functions Customer ManagementDeliver high-quality service through timely execution of orders and changesAct as on-site support for customer access, escorting, and operational needs.

Serve as point-of-contact for moderately complex customer requests or escalationsSet clear expectations for deployment timelines and upgradesProjectsPartner with team members to support project tasksCoordinate vendor access and activitiesConduct quality assurance checks on new installs and deploymentsTraining & Team SupportComplete assigned training on scheduleProvide informal guidance to junior team members and new hires when neededLearning Objectives

• Deepen technical expertise in data center infrastructure and operations
• Gain experience in structured cabling, network testing, and troubleshooting
• Enhance customer service and communication skills in a technical environment
• Understand project coordination and cross-functional collaborationQualifications
• Active-duty military member or Military Spouse approved for SkillBridge or MSCAP participation
• Technical or Non-Technical MOS, NEC, or AFSC
• High school diploma or equivalent
• 2-4 years of related technical or data center experience
• Strong understanding of standard operating procedures and basic installation/test methodologies
• Ability to work cross-functionally, document work clearly, and engage with customers professionally
• Comfortable working in a fast-paced, hands-on environmentTraining & Evaluation
• Interns will follow a customized Education/Training Plan
• Mid-Term and end-of-program evaluations will be conducted by the supervisor
• Final evaluation will assess learning outcomes and program effectivenessFor a successful conversion to a full-time employee, the targeted pay range for this position in the following location is / locations are:

United States

• DA11

Dallas :

53,600

• 80,400 USD / AnnualUnited States
• AT1

Atlanta :

53,600

• 80,400 USD / AnnualUnited States
• MI1

Miami :

53,600

• 80,400 USD / AnnualUnited States
• SV12

Silicon Valley :

64,300

• 96,500 USD / AnnualUnited States
• LA4

Los Angeles :

59,000

• 88,400 USD / AnnualUnited States
• CH4

Chicago :

59,000

• 88,400 USD / AnnualUnited States
• NY3

New York City :

59,000

• 88,400 USD / AnnualUnited States
• DE2

Denver :

53,600

• 80,400 USD / AnnualUnited States
• SE3

Seattle :

59,000

• 88,400 USD / AnnualUnited States
• DC12

Washington DC :

59,000

• 88,400 USD / AnnualEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.

If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.