Computerized Maintenance Management System (CMMS) Database Coordinator Beth Israel Lahey Health - 3.8 Boston, MA Job Details Full-time $80,000 - $110,000 a year 19 hours ago Qualifications High school diploma or GED IT department experience Full Job Description Boston, MA
- Beth Israel Deaconess Medical Center
- Full-time
- Day When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
Modifies, manages, upgrades, and maintains the Plant Operations Department via Computerized Maintenance Management System (CMMS).
Job Description:
Essential Responsibilities including but not limited to: 1. Assists in the implementation and ongoing management of the Computerized Maintenance Management database (CMMS). Defines and addresses user needs; develops and maintains database standards of location and equipment hierarchy; reviews current workflow processes and recommends changes to improve operations. 2. Provides ongoing CMMS program maintenance through re-indexing, performing data integrity checks, ensuring data back-up, and facilitating dial-in contact with vendor for issue resolution, as needed; collaborates with Information Systems to ensure operational integrity of database; manages mobile applications. 3. Maintains equipment inventory including adding new equipment records and maintaining related files (dept, vendor, class, model, manufacturer); monitors dept/location changes for accuracy. Oversees location and asset creation to ensure consistent practices and maintenance of location hierarchies. Performs data management and manages Maximo control processes and security. 4. Monitors to ensure accurate service coding and closed/open status; generates monthly preventive maintenance work orders and distributes, as needed. Assigns risk and adds equipment checks for class and model files; develops and schedules PM's by department and equipment type as directed by the section supervisors. 5. Identifies, manages, and provides timely upkeep of licenses and permits relative to the Maintenance Operations Department. Creates and maintains both standard and custom reports. Establishes performance-based reports criteria and monitors periodically. 6. Provides continuous training to end-users and clients on software program applications and interaction with hand-held technologies. Informs departmental personnel of updates/changes in application and operating protocols. Provides staff/new user training, as needed, and acts as the primary system resource person for all questions related to Maximo. 7. Promotes and facilitates CMMS interface with other Facilities applications to include Drawbase, VFA Infrastructure, and PeopleSoft software applications. Provides on call support for business-critical issues after normal working hours.
Required Qualifications:
1. High School diploma or GED required. Associate's degree in Systems Administrator or Data Management Applications preferred. 2. 5-8 years related work experience required. 3. High School Diploma or G.E.D. equivalent and a Technical Certificate, Military Schooling, or an A.S. Degree in Systems Administration or Data Management Applications. 4. Minimum five years IT experience including three years of experience in SQL, administration, consulting or support position. 5. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, per form analysis and maintain databases.
Preferred Qualifications:
1. Five years experience in a Facilities or Maintenance Management setting with demonstrated skills in computer applications and database management. Familiarity with regulatory compliance/directives in a healthcare setting (JCAHO, OSHA, NFPA, DPH, etc.). 2. Maximo experience preferred.
Competencies:
1.
Decision Making:
Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. 2.
Problem Solving:
Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. 3.
Independence of Action:
Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction. 4.
Written Communications:
Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. 5.
Oral Communications:
Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. 6.
Knowledge:
Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. 7.
Teamwork:
Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. 8.
Customer Service:
Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Social/Environmental Requirements:
1. Work requires periods of close attention to work with out interruption. Concentrated effort of up to 4 hours without break may be required. 2. Work is varied every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities. 3. No substantial exposure to adverse environmental conditions 4.
Health Care Status:
NHCW:
No patient contact.- Health Care Worker Status may vary by department
Sensory Requirements:
Close work (paperwork, visual examination), Monitor Use, Visual monotony, Visual clarity
