Level I:

No prior data center experience required. Ideal for candidates eager to learn data center O&M, with 0-2 years in operations, maintenance, or customer service roles. Strong safety mindset and willingness to learn are the most important qualities.

Level II:

3-5 years of experience in Tier 2, 3, or 4 data centers or a technical facility maintenance role. Entry-level skills in electrical, mechanical, or HVAC/R disciplines — whether through a degree, trade program, or hands-on work experience. Familiarity with CMMS and work order processes a plus.

Level III:

5-7 years of data center or building engineering experience. Journeyman-level skills in electrical, mechanical, or HVAC/R. Ability to operate independently, troubleshoot systems, stabilize operations during incidents, and guide less experienced team members.

Level IV:

7+ years of relevant experience with demonstrated expertise at the journeyman or master level. Active HVAC certification or Journeyman/Master Electrician license preferred. Proven ability to lead operational activities, manage vendor relationships, and support team development. What We Are Looking For Strong commitment to safety — always Ability to work overnight shifts on a rotating schedule, with shift lengths varying by site (8 or 10 hours) Clear verbal and written communication skills Solid problem-solving and decision-making ability Proficiency with personal computers, including Microsoft Word and Excel Ability to manage multiple priorities in a fast-paced, high-stakes environment Willingness to work a flexible schedule, including on-call rotation and extended hours during emergencies Team-first mindset — promotes collaboration and shared success Desire to provide the highest levels of service to internal and external customers Work Environment This role operates in a fast-paced, physically active data center environment. Candidates must be able to lift up to 50 pounds, perform considerable walking, bending, and standing, and be available for 24/7/365 shift work including after-hours emergency response. Why CyrusOne? Shift differential pay — night shift compensation includes a differential in recognition of overnight hours Career growth — a defined progression from Associate through Lead Operator and beyond, with ongoing investment in your development Cutting-edge work — support AI, hyperscale, and cloud infrastructure for some of the world's most demanding customers Global scale — be part of a team operating across North America, EMEA, and APAC Award-winning culture — 2026 Top Workplaces USA National Award winner, recognized for our people-first environment Values-driven — everything we do is grounded in

CARE:

Commitment, Accountability, Respect, and Excellence As part of our commitment to a safe and secure work environment, all offers of employment for this role are contingent upon successful completion of a background check and pre-employment drug screening. CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. 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