Data Center Engineer

Data Center Engineer Tata Consultancy Services

• 3.9 Raleigh, NC Job Details $70,000
• $85,000 a year 6 hours ago Qualifications Data center experience IT asset management Equipment installation Process improvement Equipment troubleshooting Mid-level Windows Network cabling Associate's degree in information technology Computer hardware Task prioritization Networking hardware installation Hardware support Customer support ticket management Server virtualization Organizational skills ServiceNow VMware Linux Productivity software Associate of Occupational Studies Equipment inventory management Associate's degree Escalation handling Requirements gathering 2 years Communication skills Fixed asset management Information Technology Full Job Description Data Center Engineer As a Data Center Infrastructure Technician with TCS you will be responsible for installation, decommission, and break/fix work within the Data Center.

This includes installation of equipment, cabling, and overall asset management of data center infrastructure and equipment as well as the initial installation of the standard Operating System. The data center infrastructure technician is an important role that relies on critical thinking, prioritization, requirement gathering, solution creation, and prompt communication. A candidate should have a working knowledge and experience with operating systems (Linux, Windows and ESX), multiple hardware platforms (Cisco UCS, Dell PowerEdge, NetApp, Dell Isilon), general LAN networking principles (Cisco), Asset Management (Racktables or similar), enterprise ticketing system (ServiceNow), Microsoft Office Suite and virtualized environments (VMware) will be of the greatest necessity in delivering day-to-day support and improvement. Qualified candidates will be charged with support and process improvement, as well as working with vendors and team members across the organization to achieve their objectives.

Primary Duties:

Install, rack and cable servers and appliances per documented process Load and configure operating systems per build specifications Work with hardware owners and vendors to troubleshoot and replace warrantee parts Complete trouble tickets to maintain service levels and availability Document and escalate technical issues using clear, written and verbal communication Effectively and efficiently communicate status of critical events Manage the physical appearance of the Data Center to include tracking and management of Data Center assets Maintain asset management of equipment within the Data Center Working with a third party to execute and facilitate hardware destruction per process Responsible for on-call duties to include break fix and hardware replacement Ability to travel as required to execute duties within offsite Production data center

Preferred Qualifications:

AOS in an Information Technology based or related major and/or equivalent work experience with technical support in a production environment 2+ years experience with Linux, Windows, Virtualized environments Strong Knowledge of Cisco

UCS, UCS

Central to include setup, maintenance and management Strong Knowledge of Dell Poweredge, Dell Openmanage Enterprise to include setup, maintenance and management Familiar with Cisco LAN networking 2+ years of customer service experience and excellent written and spoken communication skills Strong organizational skills, high level of attention to details and ability to multi-task, while managing competing priorities

• Strong investigation and problem-solving skills, takes ownership, follows issues through to completion Adaptability to acquire new skills quickly and thrives in a collaborative team environment Maintain high degree of self-motivation Ability to pass background check and drug screening Ability to lift 75lbs or more Salary Range
• $70,000
• 85,000 a year #LI-SP3 #LI-VX1 Location Raleigh, NC Job Function

TECHNOLOGY

Role Engineer Job Id 410789 Desired Skills Data Center Salary Range $70,000

• 85,000 a year