THESE ARE THE JOB DUTIES AND RESPONSIBILITIES OF AN ASSOCIATE FIELD ENGINEER

Install, configure, upgrade, and provide hardware support for Everpure Storage and Cirrus equipment Perform physical installation activities including unboxing, lifting, racking, stacking, cabling, and basic configuration of storage systems Schedule installation engagements and coordinate the delivery of required equipment and parts Work directly with customer IT teams, including system administrators, engineers, and technical managers Collaborate with TSP presales, professional services, and technical support teams to ensure successful project delivery Create and follow installation documentation, including runbooks, design workbooks, and implementation plans Manage multiple customer engagements while maintaining high quality and professionalism Travel locally and nationwide to customer sites for installations, upgrades, and support, with travel up to 85% Work evenings, weekends, and holidays as required to support customer implementation schedules

YOU SHOULD BE ABLE TO HANDLE EVERYTHING ABOVE BECAUSE YOU HAVE EXPERIENCE LIKE

Experience installing and supporting computer hardware or enterprise IT equipment Basic knowledge of storage, server, and networking technologies Experience with hardware installation and software configuration Strong customer service and communication skills Ability to work independently and as part of a team Strong organizational and time-management skills, with the ability to manage multiple projects Must be reliable, proactive, and able to take ownership of multiple customer engagements Great communication skills and fluent in English High school diploma or GED required

PREFERRED QUALIFICATIONS

Associate's or bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field Previous Everpure experience Previous data center experience, including installing, racking, cabling, and supporting enterprise server and storage hardware Understanding of storage protocols including: Fibre Channel (FC), i

SCSI, NFS, SMB, S3

Experience with one or more of the following: VMware, Citrix XenDesktop, Oracle, Microsoft SQL Server Experience in field service or field engineering roles, including local and nationwide travel Experience creating runbooks, design workbooks, and statements of work Customer-facing consulting or professional services experience Experience with VMware, Microsoft Windows Server, or Linux

ADDITIONAL INFORMATION ABOUT THIS ROLE

Ability to lift and install equipment weighing up to 75 pounds Valid driver's license with a clean driving record Reliable personal vehicle for travel to customer sites Active automobile insurance that meets state minimum coverage requirements

Pay:

$24.00 to $28.00 per hour Additional pay increases based on completed training, certifications, and experience.

View our benefits information here:

https://marketing.mytsp.net/tsp-benefits Candidates must be authorized to work in the United States

WE ARE TSP TSP

is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada. We create great customer experiences by saving you time and money. We're driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing is tailored to your business objectives, with your success as our top priority. We don't manufacture devices or sell software — our product is our people. TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Expected hours:

No less than 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Referral program

Work Location:

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