Data Center Specialist

Description We are looking for a Data Center Specialist to support data-focused operations for a long-term contract opportunity based in Cleveland, Ohio. This role is well suited for someone who is organized, accurate, and comfortable working with numbers while delivering responsive service to internal and external stakeholders. The ideal candidate can manage detailed tasks with minimal supervision, communicate clearly, and contribute to smooth day-to-day data and billing activities under tight timelines.

Responsibilities:

• Enter, review, and maintain data records with a high level of accuracy and consistency across assigned systems.
• Analyze data sets and billing-related information to identify discrepancies, verify completeness, and support timely resolution of issues.
• Provide attentive assistance to internal teams and external contacts, ensuring clear communication and a service-oriented approach.
• Follow established procedures carefully while completing assigned tasks and projects independently within required deadlines.
• Prepare, organize, and update documentation related to data handling, reporting, and collection activities.
• Support billing and collection processes by validating information, tracking outstanding items, and escalating concerns when needed.
• Assist in training team members on data processes, documentation standards, and accuracy expectations.
• Contribute to process-related operational tasks, including updates tied to data workflows or system-related changes when assigned. Requirements
• At least 1 year of experience in data entry, data analysis, billing, collections, or a related operational support role.
• Strong attention to detail with the ability to work accurately in a deadline-driven environment.
• Solid math skills and the ability to interpret numerical information confidently.
• Effective written and verbal communication skills for working with both internal and external stakeholders.
• Ability to learn and follow detailed procedures while managing responsibilities independently.
• Strong interpersonal skills and a customer-focused approach to daily interactions.
• Experience supporting or explaining data-related processes to coworkers is preferred.

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