Database Assistant

Friends of Karen, a non profit organization based in North Salem NY, is seeking a Database Assistant to provide vital data support to our Family Support Services and Fund Development teams. This full-time (40 hours/week) role is essential for maintaining the integrity of our constituent data and ensuring timely communication with our donors and internal stakeholders. The ideal candidate thrives in a collaborative environment, possesses exceptional accuracy, and is committed to fostering a tangible culture of belonging within our team and the community we serve.

PRIMARY RESPONSIBILITIES

Database Management:

Oversee gift processing and track donations, including open pledges, within the Raiser's Edge NXT database.

Donor Stewardship:

Process donation acknowledgments and respond to donor inquiries via phone and email with professionalism and warmth.

Reporting & Analysis:

Generate daily, monthly, and ad hoc reports using the ETO (Social Solutions) database to support the Family Support Team's operations.

Data Integrity:

Regularly verify and update constituent records using tools like Address Finder and Constant Contact; manage returned mail and email opt-outs to ensure high-quality communication channels.

Financial Collaboration:

Work closely with the Finance team to ensure accurate gift entry and lead data collection for annual financial audits regarding in-kind and major gifts.

Revenue Growth:

Partner with the Director of Technology Operations to process matching gifts and identify opportunities to expand workplace giving.

Team Support:

Assist with special department projects, including mass mailings and general administrative tasks as needed.

QUALIFICATIONS

Experience:

1-3 years in nonprofit administration, fundraising, development, or a related data-centric role.

Technical Proficiency:

Working knowledge of Blackbaud RE NXT and Bonterra ETO (or similar CRMs) is highly preferred. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.

Communication:

Strong written and verbal communication skills with a professional and courteous telephone manner.

Soft Skills:

Proven ability to multitask, meet deadlines, and work effectively both independently and as part of a cross-functional team.

Mission Alignment:

A strong commitment to the mission and goals of Friends of Karen and an interest in contributing to a supportive, inclusive workplace culture.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

ADDITIONAL INFORMATION

Scope:

This job description is not intended to be all-inclusive; employees may perform other related duties as assigned.

Equal Opportunity:

Friends of Karen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

At-Will Employment:

Employment with Friends of Karen is "at-will," meaning either the employee or the organization may terminate the employment relationship at any time, with or without cause, and with or without notice.

Job Type:

Full-time Pay:

$46,000.00

• $50,000.

00 per year

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

Hybrid remote in North Salem, NY 10560 Database Assistant 118 Titicus Road, North Salem, NY 10560 Hybrid work $46,000

• $50,000 a year
• Full-time $46,000
• $50,000 a year
• Full-time Friends of Karen, a non profit organization based in North Salem NY, is seeking a Database Assistant to provide vital data support to our Family Support Services and Fund Development teams.

This full-time (40 hours/week) role is essential for maintaining the integrity of our constituent data and ensuring timely communication with our donors and internal stakeholders. The ideal candidate thrives in a collaborative environment, possesses exceptional accuracy, and is committed to fostering a tangible culture of belonging within our team and the community we serve.

PRIMARY RESPONSIBILITIES

Database Management:

Oversee gift processing and track donations, including open pledges, within the Raiser's Edge NXT database.

Donor Stewardship:

Process donation acknowledgments and respond to donor inquiries via phone and email with professionalism and warmth.

Reporting & Analysis:

Generate daily, monthly, and ad hoc reports using the ETO (Social Solutions) database to support the Family Support Team's operations.

Data Integrity:

Regularly verify and update constituent records using tools like Address Finder and Constant Contact; manage returned mail and email opt-outs to ensure high-quality communication channels.

Financial Collaboration:

Work closely with the Finance team to ensure accurate gift entry and lead data collection for annual financial audits regarding in-kind and major gifts.

Revenue Growth:

Partner with the Director of Technology Operations to process matching gifts and identify opportunities to expand workplace giving.

Team Support:

Assist with special department projects, including mass mailings and general administrative tasks as needed.

QUALIFICATIONS

Experience:

1-3 years in nonprofit administration, fundraising, development, or a related data-centric role.

Technical Proficiency:

Working knowledge of Blackbaud RE NXT and Bonterra ETO (or similar CRMs) is highly preferred. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.

Communication:

Strong written and verbal communication skills with a professional and courteous telephone manner.

Soft Skills:

Proven ability to multitask, meet deadlines, and work effectively both independently and as part of a cross-functional team.

Mission Alignment:

A strong commitment to the mission and goals of Friends of Karen and an interest in contributing to a supportive, inclusive workplace culture.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

ADDITIONAL INFORMATION

Scope:

This job description is not intended to be all-inclusive; employees may perform other related duties as assigned.

Equal Opportunity:

Friends of Karen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

At-Will Employment:

Employment with Friends of Karen is "at-will," meaning either the employee or the organization may terminate the employment relationship at any time, with or without cause, and with or without notice.

Job Type:

Full-time Pay:

$46,000.00

• $50,000.

00 per year

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

Hybrid remote in North Salem, NY 10560