Staff Data Center Operations Engineer

Back to jobs New Staff Data Center Operations Engineer San Jose, California, USA Apply About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Staff Data Center Operations Engineer to join our Cloud Ops Build and Infrastructure Team. This role is on-site in Fremont, CA, reporting directly to the Datacenter Deployment Manager. In this position, you will play a critical role in expanding Zscaler's global cloud by utilizing automation to provision hardware that will be deployed to our data centers. What you'll do (Role Expectations) Provision new hardware and network devices in a staging environment that will be deployed globally to expand and supplement the Zscaler network Troubleshoot issues within our build environment and repair or replace server and network components and infrastructure Collaborate with the maintenance, network, install and platform engineering teams, execute and validate build activities, and engage and assist in optimizing processes Who You Are (Success Profile) You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution. You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team. You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way. You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction. You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand. What We're Looking for (Minimum Qualifications) USA Citizenship (required due to the nature of assigned customers) 5+ years experience working in Data Center or hardware build and development environments Experience with the

LINUX/UNIX

command-line, BIOS, OOB management (ILO, SAA, iDRAC, IPMI, etc) Deep understanding of various types of servers, network devices and configurations, and physical connectivity Ability to occasionally lift and carry 50 lbs What Will Make You Stand Out (Preferred Qualifications) Basic scripting capabilities (e.g., BASH, Python, etc.) Familiarity with build automation technologies such as Ansible or PXE boot Familiarity with JIRA, Confluence, or other ticketing and documentation tools #LI-KM9 #LI-Hybrid Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $94,500 - $135,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the

Know Your Rights:

Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. Apply for this job

• indicates a required field First Name
• Last Name
• Email
• Phone Country
• Phone
• Resume/CV
• Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Website LinkedIn Profile How did you learn about this job?
• Select... If you selected Other please tell us how you learned about this job. Do you have the legal right to work in the country where you are applying to work?
• Select... Do you require a work permit, visa or additional right to work support for the country where you are applying to work?
• Select... If yes, please advise what support is needed: In what city and state is your primary residence? (e.g. San Jose, CA)
• Do you currently work for, or have you previously worked for Zscaler?
• Select... Current Company
• Current Title
• Zscaler Confidential Information
• I Agree In consideration of Zscaler, Inc.

or any of its subsidiaries (together referred to as "Zscaler") granting the opportunity to apply for a position with Zscaler, I agree (a) to use Confidential Information for the sole purpose of evaluating a position with Zscaler, (b) that I will not disclose Confidential Information to anyone outside of Zscaler, (c) that all Confidential Information disclosed by Zscaler (and any derivative works thereof) remains the property of Zscaler, and no license or other rights to Confidential Information is granted or implied, (d) not to use the systems of my current employer to access any Confidential Information or download any Confidential Information onto the systems of my current employer, (e) immediately upon request, to return or destroy all the embodiments and copies of any Confidential Information, and (f) that "Confidential Information" means any nonpublic information disclosed to me by Zscaler, which Zscaler labels or otherwise identifies as confidential or a reasonable person would understand to be confidential. Zscaler Privacy Policy

• I Agree By proceeding with your application or engaging in the recruitment process with you acknowledge that we will collect, use, and store your personal information in accordance with the data privacy notice linked below.

Should you have any concerns or questions about how your personal data is handled, please don't hesitate to reach out to privacy@zscaler.com . Privacy Policy Have you been involved in procurement or contract award activities involving Zscaler as a government employee or official?

• Select... To ensure compliance with laws on hiring government employees, please let us know if you have a potential conflict of interest. This may apply if you are a current or former government employee who is, or has been, involved in procurement or contract award activities for Zscaler products or services. Are you currently a USA Citizen?
• Select... U.S. citizenship is required due to the nature of assigned customers This role requires onsite attendance in the Fremont, CA integration center. Are you currently located within a commutable distance to our Fremont, CA integration center (or willing to relocate)?
• Select.

.. Do you have at least 5 years of experience working in Data Center or hardware build and development environments, working with

LINUX/UNIX

command line, BIOS, OOB mgmt (ILO, SAA, iDRAC, IPMI, etc.) and an understanding of various types of servers, network devices and configurations, and physical connectivity?

• Select.

.. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Zscaler's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender

• Select... Are you Hispanic/Latino?
• Select.

.. Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status

• Select.

.. Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.