Philanthropy Systems Coordinator University of Tennessee Medical Center - 3.7 Knoxville, TN Job Details Full-time 1 hour ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Life insurance Retirement plan Qualifications Microsoft Excel Customer service Word embeddings Fundraising Microsoft Teams Communications Associate's degree Adobe Acrobat Donor and alumni database management University experience Full Job Description Philanthropy Systems Coordinator The Philanthropy Systems Coordinator in the Office of Philanthropy is responsible for efficient and accurate gift entry in alignment with donor intent, processing daily gifts and pledges, coordinating financial reconciliation, maintaining fundraising systems, generating reports, and supporting donor stewardship activities. Gift Processing & Data Integrity Perform all Philanthropy/Fundraising gift entries into the Raiser's Edge database based on approved processes and protocols, including cash receipts, special events, direct mail, credit card transactions, online and general donations, ensuring a 24-48 hour turnaround on gift entries and donor acknowledgment letters. Process payroll deduction gifts in Raiser's Edge according to approved procedures. Prepare monthly pledge reports and pledge reminders, validating data prior to approval. Financial Coordination & Reconciliation Lead batching processes for deposits, commitments, and credit card transactions while aligning with donor intent and uploading batch data for Finance. Prepare weekly credit card disbursement reporting for Finance. Prepare month-end financial reporting for reconciliation. Reporting & Analytics Support In conjunction with the Director of Operations, design and deliver advanced analytics, dashboards, and predictive models (donor behavior, campaign performance, pipeline forecasting).

Qualifications:

Advanced computer skills, particularly with relational databases; experience with Blackbaud products (CRM, Raiser's Edge) or similar systems. Strong analytical and problem-solving skills with experience modeling and analyzing data. Strong attention to detail, accuracy, and organization. Proficiency in Microsoft Word, Excel, Teams, and Adobe Acrobat. Excellent communication and customer service skills. Ability to maintain confidentiality while managing multiple deadlines. Preferred Qualifications Associate's or Bachelor's degree in Business, Accounting, Communications, or a related field. Experience in higher education, nonprofit advancement, or gift processing. Experience with fundraising database management or CRM systems; Raiser's Edge experience strongly preferred.

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Experience:

Fundraising:

5 years (Required)

Work Location:

In person