NOTE:

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

NOTE:

Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to interview, train and onboard new team members

Physical Requirements:

Lifting and moving material up to 40 pounds each
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Work in an industrial environment
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
This role supports data centers in various operational stages.

The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements:

Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
Show a strong aptitude for troubleshooting and problem solving
Solve problems at their root and step back to understand the broader context
Maintain service level agreements through the implementation of proactive issue detection and reporting
Are biased to act in the absence of direction or support
Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays.

Basic Qualifications

1+ years of computer networking experience
1+ years of Linux operating systems experience
Experience in computer networking
Experience working with Linux operating systems
Can lift and rack equipment up to 40 pounds
Experience with computer hardware troubleshooting and repair
18+ months of computer/server hardware troubleshooting or related IT experience
18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)Preferred Qualifications
Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience managing work and priorities through a ticketing system
Experience with cabling infrastructure best practices and methodologies
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)
Industry standard certifications (CompTIA, CCENT, Network+)
Understanding of Linux or similar operating systems
Behavioral interviewing and hiring experience
Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, MANSFIELD

30.91
54.18 USD hourly USA, TX, Wilmer
30.91
54.

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