Job Overview As a Data Center Technician, you'll install, maintain, and troubleshoot the equipment and cabling that keep telecommunications and computer networks running. You'll use technical skills and diagnostic tools to support reliable network, telephony, and communication systems, while delivering responsive customer service during field service work. Duties Install and maintain network cabling, structured cabling, Cat5 and Cat6, fiber optic systems, and low-voltage electrical wiring; perform cable termination and fiber splicing. Configure and support Ethernet, local area network (LAN), Cisco routers, Juniper equipment, Avaya systems, and voice over Internet Protocol (VoIP) telephony. Read schematics and use hand and power tools, ohmmeters, telecommunications testing equipment, and radio frequency (RF) testing tools to test connections and diagnose faults. Troubleshoot and repair computer hardware, AC/DC electrical systems, network wiring, and telecommunications systems; support CCTV and communication system installation. Document work, explain findings clearly, and coordinate service activities with customers and teammates.
Your impact:
Accurate installation and timely troubleshooting help customers maintain dependable network and communication services. Qualifications Demonstrated technical proficiency in computer networking, network installation, cabling, and equipment troubleshooting or repair. Practical experience with fiber optic systems, structured cabling, Ethernet, Cat5/Cat6, cable termination, or fiber splicing is valuable. Familiarity with Cisco routers, Juniper, Avaya, VoIP, CCTV, telephony, or telecommunications testing equipment is preferred. Ability to interpret schematics and safely use diagnostic tools, hand tools, and power tools. Strong customer service, communication, and field service skills; knowledge of AC/DC systems and RF testing is an asset.