Data Center Hands and Feet Engineer Location:

Salt Lake City, UT Job ID:

#71690

Pay Range:

$34-40 an hour

Job Type:

Full-Time Job Summary:

The Smart Hands and Feet Support Technician is responsible for providing on-site technical support in data centers, including hardware installations, troubleshooting, maintenance, and coordination with remote teams. This role is critical for ensuring the smooth operation of IT infrastructure and supporting both scheduled and emergency tasks.

Key Responsibilities:

Hardware Support:

Rack, stack, install, and decommission servers, storage devices, and network equipment.\nPerform hardware upgrades and replacements.\nConduct visual inspections and fault isolation for third-party equipment.

Network & Cabling:

Perform cable patching, jack testing, and end-to-end network connectivity checks.\nTrace cable routes and manage cable labeling and documentation.

Incident & Service Request Handling:

Respond to alerts and incidents within defined SLAs.\nProvide break/fix support and escalate issues as needed. Monitoring and Reporting Conduct regular system checks and environmental monitoring (temperature, humidity).\nMaintain inventory and asset tracking systems.\nDocument incidents and resolutions

Coordination & Communication:

Work closely with remote support teams and third-party vendors.\nProvide timely updates on issue status and resolution.\nParticipate in disaster recovery (DR) testing and critical change activities.

Compliance & Documentation:

Maintain accurate records of work performed, including troubleshooting steps and resolutions.\nFollow change management and incident response procedures.

Qualifications:

Associate Degree or equivalent; technical certifications (CompTIA A+, Network+, etc.) preferred.\n3-7 years of experience in data center operations or IT support.\nStrong knowledge of server, storage, and network hardware.\nFamiliarity with data center best practices and modular containment.\nAbility to lift and move equipment (up to 50 lbs) and work in confined spaces.\nExcellent troubleshooting and communication skills.\nFlexible and adaptable to work in a fast-paced environment. Work Environment On-site presence at enterprise or remote data centers.\nMay require flexible hours or on-call availability.\nPhysical work including lifting and moving equipment.

Benefits provided:

401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and \"Know Your Rights\" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. 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Data Center Hands and Feet Engineer - Salt Lake City