SUCCESS AT WESTERN STATES

Western State's culture is based on passion for our Vision, Purpose, and VALUES. We are fiercely committed to SAFETY and sending every employee, safely home, every day. We strive for

EXCELLENCE

in all we do and are proud to be a \"play to win\" organization. We act with

INTEGRITY

in each and every decision we make. Our People and

TEAMWORK

drive a fun and engaging culture. We are

ACCOUNTABLE

as individuals and as an organization and are focused on driving

INNOVATION. JOB SUMMARY

The DC Lead Technician is responsible for performing and overseeing the assigned workload in the Power Systems Data Center ensuring completion of PM work to Western States' and our clients standards, in order to meet or exceed the client's needs repairs and processes are performed to satisfaction. As a \"working lead\" this role completes the preventative maintenance, diagnoses, repairs, disassembly, assembly, and failure analyses of all customer machines within the Data Center scope; with the opportunity in continued education and training initiatives as outlined in the Western States Equipment Technician Career Development Plan. (TCDP)

ESSENTIAL FUNCTIONS

Safety Actively cares, promotes, manages, and advocates safety at Western States. As a leader and team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.\nMaintains clean/clutter free personal work areas to ensure safe environments for all WSECO employees.\nAdhering to required personal protective equipment (PPE) as identified in safety policies of both WESCO and our clients. Oversight, Troubleshooting, and Customer Resolution Act as the primary contact between the technician team and the onsite contact.\nPrimary contact for the technician team and the DC Foreman and Supervisor.\nPerform PM activities exactly to client expectation following the customer supplied MOP.\nTake full accountability for team by signing off on customer supplied MOP, indicating work has been completed fully. Repairs, Parts Orders, Service Manuals and SIS Performs all scheduled preventative maintenance services including fluid and filter replacement within time requirement guidelines. Operates equipment to ensure correct operation before and after all preventative maintenance.\nPerforms load bank testing in accordance with client, state and local specifications.\nPerforms schedule oil sampling (SOS) accurately and sends samples to lab.\nIdentifies potential safety problems on equipment through walk around inspection and reports them to the supervisor and/or the customer.\nUses web based STW, SIS, and ET effectively to obtain machine specifications. Performs all required tasks in accordance with procedures.\nUses web-based SIS effectively and assists with parts orders required to complete repairs.\nCompletes, factual service reports, load bank reports & inspection reports at the completion of each day.\nCommunicates equipment issues and status of equipment to customer and supervisor.\nAdheres to all customer care standards.\nActively cares and advocates safety at Western States. Adhere to all applicable safety policies, procedures and standards.\nMay accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.\nWork within and promote corporate vision, mission, and values of the organization.\nPerforms other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES

Excellent customer service skills.\nAbility to self-schedule and perform duties with minimal supervision required.\nAbility to quickly assess situation and make logical decisions.\nKnowledge and use of Microsoft computer products or other comparable systems required.\nAbility to use SIS, Microsoft A/X, and ET.\nAbility to establish and maintain effective working relationships with others to include customers, vendors, employees, and the public.\nAbility to work overtime with minimal notice required.\nKnowledge of preventative maintenance practices.\nKnowledge of proper fluid disposal and environmental practices.\nAbility to start and run power systems equipment.\nAbility to drive for long periods of time.\nConsistent attendance.

EDUCATION AND EXPERIENCE

Proof of high school diploma or General Education Degree (GED).\nAssociates Degree or technical training from an accredited vocational school preferred.\nTwo years minimum experience working on power systems equipment experience required.\nComprehensive knowledge on how to read schematics, troubleshoot, disassemble, assemble, remove and install machine components and systems required.\nMust have a current driver's license with acceptable driving record.\nMinimum of one-year previous lead or supervisory experience preferred.\nMust be able to communicate (speak, read, comprehend, write in English).

PHYSICAL CHARACTERISTICS

Must be able to stand for long periods of time along with walking, sitting, climbing stairs, reaching pushing, pulling, leaning and twisting.\nAble to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach.\nMust be able to meet all safety requirements for applicable safety policies.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. 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