Job#: 3052691 Data Center Technician L2

Corp NetLocation:

Beaver Dam, Wisconsin (Onsite) Position OverviewWe are seeking Level 2 (L2) Technicians to support Corporate Network Support services within a data center environment. This role focuses on post-production operations supporting facilities WiFi, AV systems, physical security systems, corporate network connectivity, and physical layer infrastructure including both fiber optic and copper cabling. Key ResponsibilitiesResolve service tickets related to WiFi, AV systems, security systems, and network connectivity.

Perform break/fix troubleshooting using standard procedures.

Conduct cable tracing, patching, and physical layer troubleshooting.

Perform fiber optic cable support including patching, tracing, inspection, and basic repair.

Perform copper cable support including patching, termination validation, and troubleshooting (Cat5e/Cat6).Troubleshoot fiber and copper connectivity issues such as signal loss, mispatching, and physical faults.

Perform fiber and copper tracing to validate connectivity paths and identify routing issues.

Ensure proper handling, labeling, and protection of all cabling.

Escalate complex issues to L3 or engineering teams.

Maintain accurate ticket documentation.

Required Qualifications2-5 years of IT support or data center experience.

Hands-on troubleshooting experience with networks and WiFi.

Experience in ticket-based support environments.

Onsite data center or field support experience.

Hands-on experience with fiber optic and copper cabling, patching, and tracing.

Basic troubleshooting of physical layer issues for both fiber and copper.

Knowledge of networking fundamentals (IP, VLANs, switching).Preferred QualificationsExperience with AV and security systems.

Experience with fiber repair processes and copper termination basics.

Experience using fiber tools (OTDR, light meters) and copper testing tools.

Knowledge of structured cabling.

Certifications such as Network+ or CCNA.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview:

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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VEVRAA Federal Contractor.

We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.

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