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Job Description
This is the first level in the administrative support series. The primary function of an employee in this class is to manage police officer body worn camera video footage or digital evidence. This is a non-enforcement, administrative, technical support and services position. An office assistant shall perform clerical and office support to a department, division, or program. This is accomplished by responding to inquiries and providing general information, typing basic documents, entering, and validating data, sending faxes, ordering supplies, distributing mail, providing telephone coverage and other routine office activities. The Office Assistant is responsible for performing varied work assignments involving a greater degree of knowledge including assisting with property and evidence functions. Grade 12 Essential Functions are not intended to be an exhaustive list of all responsibilities, duties, and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Employees are responsible for all other duties as assigned. Manage all officer worn body camera digital evidence. Digital evidence includes photos, videos and recorded interviews. Maintain inventory, technology-based tasks, video redaction, video storage, video dissemination and proper retention. Employee will fulfill public records requests as required. Employee will coordination with other law enforcement agencies and prosecutors in regard to video footage and photograph dissemination Assure officers are consistently cataloguing digital evidence submissions. Review digital evidence and communicate with supervisor as necessary. Will perform weekly audits of all submissions of digital evidence. Answers incoming phone calls and greets walk-in customers, providing general department, division, or program information to internal and external customers; filters calls and questions before determining and referring customers to appropriate department staff as needed. Maintains, files, and retrieves materials using established filing system; scans and indexes records into an electronic document management system. Updates and maintains spreadsheets, databases, and reports; assigns codes and records numbers; runs standardized reports as requested. Receives applications, forms, and other documents; records or logs receipt of documents and prepares for them for processing. Ensures documents are complete with proper signatures, stamps, or other written information. May data enter general financial and purchasing functions which may include purchase requisitions, service orders, invoices, check requests, and P-Card reconciliations. Composes routine correspondence and proofreads/edits documents, checks forms and materials for accuracy and completeness. Opens, sorts, and distributes mail; prepares outgoing mail. Orders, stocks, and distributes office supplies; matches invoices to packing slips and validates deliveries; follows up with vendor as needed. Schedule's appointments and routine meetings, reserves rooms; orders refreshments. Performs all work duties and activities in accordance with City policies, procedures. Works in a safe manner and reports unsafe activity and conditions. Follows City-wide safety policy and practices and adheres to responsibilities concerning safety prevention, reporting, and monitoring as outlined in the City's Safety Handbook.
Required Qualifications Knowledge, Skills and Abilities:
Knowledge and skill in AXON database requirements.
Proper redaction of digital evidence.
Storage and retention of digital evidence.
Recordkeeping practices and procedures.
Customer service procedures and techniques.
Standard office practices and procedures.
English spelling, grammar and punctuation.
Alphabetizing and filing systems.
Ability to:
Follow oral and written instructions.
Keep and maintain complete and accurate recordkeeping and filing systems for easy retrieval of information.
Respond to requests and inquiries tactfully and courteously.
Perform basic arithmetic calculations.
Ability to provide courtroom testimony.
Maintain effective working relationships with other City employees and the public.
Communicate effectively both orally and in writing.
Accurately proofread numerical and text data.
Operate a personal computer and related software and demonstrate proficiency to update documents, spreadsheets, databases, email and timesheets.
Minimum Qualifications:
High school diploma or GED equivalency; and
One (1) year of experience in an office setting performing general clerical duties; or
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.