BASIC FUNCTION
Underadministrativedirection,oversees information services operations related to district-wide network infrastructure, software systems, and technology security measures by establishing policies, managing projects, supervising staff, and utilizing security tools and techniques.
MINIMUM QUALIFICATIONS EDUCATION
Bachelor's degree in computer science, information systems, information technology or other field closely related to the duties and responsibilities of the position from an institution of higher learningaccreditedbyaregionalaccreditationassociation,asrecognizedbytheCouncil for Higher Education Accreditation. Foreign degrees and credit units require translation and equivalency established by an agency recognized by the Commission on Teacher Credentialing. Or An associate's degree or equivalent number of college units (60 semester units or 90 quarter units) including at least 15 semester or 22.5 quarter units in computer science, information technology, or other fields closely related to the job requirements of this classification from an institution of higher learning recognized by the Council of Higher Education Accreditation and a Cisco Certified Network Associate (CCNA) (router/switching) certification, Microsoft Certified Solutions Expert (MCSE) certification, or other industry recognized and reputable network related certification.
EXPERIENCE
: Three (3) years of experience troubleshooting, configuring, testing, and maintaining networks, information systems, and cyber security systems in an enterprise environment with no less than 1,500 staff and five (5) sites, including one (1) year in a lead capacity providing direction.
ADDITIONALREQUIREMENTS/INFORMATION
A valid California Driver License and availability of private transportation or ability to obtain transportation between job sites is required Certification in the CITE Technology Management Advancement Program (TMAP) is highly desirable Experience working within a public agency is highly desirable This classification may be assigned to work non-standard hours and weekends
Note:
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities and qualifications required of personnel so classified. Reasonable accommodations will be made so that qualified employees can perform the essential functions of the job.
REPRESENTATIVE DUTIES
Recommends, develops, implements, and evaluates policies, procedures, and practices related to information services including, but not limited to, network infrastructure, software systems, and electronic security measures Establishes goals, objectives, standards, and specifications for information services projects Plans, monitors, and tracks expenditures and budgets related to information services projects Coordinates, prepares, and reviews analyses, studies, and other related documents and reports for District use and county, state, and/or federal reporting requirements Researches and interprets applicable laws, codes, rules, and regulations to evaluate impact they will have on existing policies, procedures, and practices Coordinates and conducts the identification, investigation, and confirmation of electronic security threats and incidents Coordinates and conducts the containment and eradication of electronic security threats and incidents Coordinates and conducts the recovery from electronic security incidents by restoring systems, services, and data Coordinates and conducts electronic discovery and computer forensic investigations Oversees and coordinates the installation, upgrade, troubleshooting, repair, configuration, testing, and maintenance of network infrastructure hardware, applications, and protocols Provides support and guidance to District staff by identifying needs, investigating errors, answering questions, and providing guidance on meeting needs related to information systems Serves as liaison between District and external agencies, including law enforcement, by providing requested material and addressing questions related to adherence of laws, rules, regulations, and procedures Attends, participates, and represents the district's interests at a variety of functions including, but not limited to, cabinet, conferences, hearings, public meetings, workshops, and committees Plans, coordinates, and conducts presentations, workshops, committees, and trainings related to information services for staff, board members, and external stakeholders Develops, revises, and distributes guides, manuals, and documents related to information services Establishes goals, objectives, and productivity standards for staff Selects, trains, evaluates, and supervises staff Performs related duties as assigned
JOB REQUIREMENTS KNOWLEDGE
Principles, practices, terminology, and trends of network planning, design, and engineering. Principles, practices, terminology, and trends of information technology security. Principles and practices of recordkeeping and maintaining documentation. Principles and practices of employee supervision and evaluation Principles and terminology of employment laws, codes, and regulations Principles, practices, and techniques of network disaster recovery. Principles, practices, and techniques of data recovery. Principles, practices, and techniques of electronic security incident response Principles, practices, and techniques of digital forensic investigation Principles and practices of LAN/WLAN/WAN and TCP/IP operations. Principles and practices of VOIP operations. Federal, state, and local laws, codes, and regulations pertaining to information systems
CORE COMPETENCIES
Attention to Detail
- Focusing on the details of work content, work steps, and final work products Analyzing & Interpreting Data
- Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking
- Analytically and logically evaluating information, propositions, and claims Customer Focus
- Attending to the needs and expectation of customers Industry Monitoring
- Grasping the external political, economic, competitive, and social factors affecting the industry Informing
- Proactively obtaining and sharing information Legal & Regulatory Navigation
- Understanding, interpreting, and ensuring compliance with laws and regulations Managing Performance
- Ensuring superior individual and group performance Professional & Technical Expertise
- Applying technical subject matter to the job Project Management
- Ensuring that projects are on-time, on-budget, and achieve their objectives Self-Management
- Showing personal organization, self-discipline, and dependability Teamwork
- Collaborating with others to achieve shared goals
SUPERVISION
Administrative direction is received from higher level management. Supervision is exercised over operations support staff.
WORKING CONDITIONS ENVIRONMENT
This is primarily a sedentary classification within an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. The employee may be required to work at varied heights and in restrictive areas when working on networking equipment. Travels by car to visit sites.
PHYSICAL DEMANDS
Finger dexterity is needed to access, enter and retrieve data using a computer keyboard and to operate standard office equipment. Seeing is required to view a computer monitor and read a variety of materials as well as observe projects being installed at a distance. Physical demands may include climbing, bending and stooping and movement of objects requiring motions such as lifting, carrying, and connecting cables and equipment that typically weigh less than twenty (20) pounds.
SELECTION PROCEDURES THE APPLICATION PROCESS
To be considered for an employment opportunity with the Santa Monica-Malibu Unified School District, it is necessary for you to complete an official District Application and Supplemental Questions. Resumes will not be accepted in lieu of an application. The application is part of the examination process and is part of your total evaluation of qualifications for employment.
THE EXAMINATION PROCESS
For those candidates who meet the minimum qualifications, the examination process will consist of any one or more of the following: Training and Experience Evaluation, Written Test, Performance Test, and/or Structured Interview. Additional information pertaining to the examination process will be emailed to those candidates who meet the minimum qualifications.
EXAMINATION PROTESTS
Protest of any part of the examination process must be in writing and received in the office of the Director of Classified Personnel no later than five (5) working days from the date you were notified of examination results. All notifications are sent electronically via email. Any protest must include rationale to support the protest and must be based on illegal discrimination, abuse of discretion, or procedure/process error. We are not responsible for any incoming mail that is lost or misdirected after it has been entrusted to the US Postal Service.
ACCOMMODATION FOR DISABLED
If you have a disability that may require an accommodation in any of these examination procedures, please notify the Personnel Commission in writing at the time you submit your application.
ESTABLISHMENT OF ELIGIBILITY LIST
This examination process shall be open to all qualified applicants and shall result in one integrated eligibility list. All eligibility lists shall be established in accordance with Personnel Commission rules and shall be established for a period one (1) year, unless otherwise noted, or until there are fewer than three (3) ranks of eligible candidates who are available. Candidates are placed on the eligibility list in rank order according to their final examination score. Final examination scores will not change, but ranking may change as other candidates are added or removed from the list.
ADVANCED STEP PLACEMENT
Generally, new employees start at the first step on the appointed salary schedule. When filling a permanent vacancy, a new employee may request a higher salary placement based on having training and experience that greatly exceeds the minimum qualifications. An employee may submit a formal request for advanced step consideration on or after the first day of employment. Education transcripts, training certificates, and additional references may be requested for verification purposes.
HOW YOU WILL HEAR FROM US
All correspondence and notifications regarding this recruitment will be sent to the email address you provide. It is your responsibility to review, follow instructions, and respond to information in a timely manner; as if it was a function of your job. The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.