Technical Records Specialist 1, Testing Center (2903)

Technical Records Specialist 1, Testing Center (2903) United States | req2745 Posted on: 5/27/2026

PLEASE NOTE:

This is a limited-service position. Length of limited-service appointments are determined by the availability of funds such as grants, alternative funding sources and/or timeframes such as pilot projects, alternative funding sources or program termination. Technical Records Specialist 1, Testing Center (2903) Pocatello

• Main Institution Information Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope.

ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community! Job Description Provides a variety of records support functions; reviews and processes documents; determines and explains compliance with laws, rules, regulations and policies and takes appropriate action; maintains a manual or computerized records system; performs related work. The position maintains confidential records, processes testing documentation, supports daily testing operations, and assists students, faculty, staff, vendors, and community members with testing services. This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered. Key Responsibilities

• Maintain and process testing records, documentation, and reports while ensuring accuracy, confidentiality, and compliance with institutional policies, vendor requirements, and testing standards.
• Support secure exam administration by verifying candidate eligibility, monitoring testing procedures, documenting irregularities, and maintaining test security protocols.
• Maintain computerized records systems, scheduling platforms, spreadsheets, and testing databases with a high degree of accuracy and attention to detail.
• Assist with testing room preparation, test material handling, inventory control, and operational readiness.
• Provide professional customer service and explain testing procedures, scheduling processes, accommodations, and policies to students, faculty, staff, vendors, and community members.
• Coordinate with internal and external stakeholders regarding testing services, procedures, and compliance requirements.
• Assist with scheduling, reporting, correspondence, and other administrative support functions.
• Research and resolve routine problems using independent judgment and established policies and procedures.
• Maintain confidential and sensitive information in accordance with FERPA and testing security standards.
• Communicate effectively and maintain positive working relationships with diverse populations.
• Utilize standard office software and learn specialized testing and records management systems.

Minimum Qualifications

Experience:

• Monitoring a records system to identify and correct errors.
• Researching a variety of sources to resolve problems.
• Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments.
• Entering and retrieving data using a computerized records system. Specialty Requirements
• Some positions at ISU may require one or both of the following:
• Some knowledge of medical terminology and the general benefits of Medicaid, Medicare and major insurance companies.
• Experience working with sensitive or restricted data.

Additional Information ISU minimum for this classification is $17.25/hour, commensurate with education and experience. To be considered for this opportunity, apply on or before June 3, 2026. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.

Note:

Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.

Posting Number:

req2745

Type:

Working 12 months per year

Position:

Limited Service Classified Staff

Division:

Office Of Academic Affairs Idaho State University is an Equal Employment Opportunity employer, including Veterans and individuals with disabilities. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (

TTY/TTD:

711), or email ada.coordinator@dhr.idaho.gov. Preference may be given to veterans who qualify under state and federal laws and regulations. _____________________________________________________________________________________________