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Product Information Specialist I
Job
Mindlance
Burlington, NC (In Person)
Full-Time
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Job Description
Product Information Specialist I#26-14479
Burlington, NC
Onsite Job Description
- Collect and coordinate pricing information from approved suppliers using a three-bid-buy methodology to support competitive and compliant purchasing decisions.
- Process purchase orders in alignment with established corporate procurement policies, procedures, and approval requirements.
- Ensure all purchasing transactions—including purchase orders, supplier setups, and location setups—are accurate, compliant, and audit-ready.
- Minimize downstream issues such as match exceptions, invoice holds, and product returns by maintaining high data accuracy and transaction quality.
- Support business continuity by processing requisitions and performing timely supplier follow-ups within defined service-level agreements (SLAs).
- Apply standardized procurement processes consistently across all transactions to ensure efficiency, compliance, and predictability.
- Maintain proactive, professional communication with internal and external stakeholders, including suppliers, Business Relationship Managers (BRMs), Accounts Payable (AP), IT, operational locations, and leadership teams.
- Manage special-order requests and resolve discrepancies related to pricing, units of measure (UOM), or delivered quantities.
- Support vendor onboarding activities and assist with Capital Expenditure Projects (CEPs) as required.
- Participate in cross-functional teams to resolve purchase order-to-invoice issues, improve supplier reliability, and enhance overall procure-to-pay performance.