Senior MDM Program Lead - Informatica Product 360 / Customer 360#26-43758

$64.29-$67.86 per hour

Raleigh, NC

Remote

Job Description

Our client, an IT Services and Consulting company, is looking for a Senior MDM Program Lead - Informatica Product 360 / Customer 360 for their Raleigh, NC/Remote location.

Responsibilities:

• The role combines business engagement, program leadership, solution architecture, and technical delivery to establish enterprise-wide Product 360 and Customer 360 capabilities leveraging Informatica MDM, Data Quality, Cloud Data Platforms, and AI-powered data management practices.
• Enterprise MDM Strategy & Leadership
• Lead enterprise-wide Master Data Management initiatives for Product, Item, Customer, Vendor, and Reference Data domains.
• Define and execute Product Master and Item Master management strategies supporting global Life Sciences operations.
• Establish MDM governance frameworks, stewardship processes, data ownership models, and operational best practices.
• Partner with business stakeholders across Supply Chain, Commercial, Regulatory Affairs, Manufacturing, Quality, and IT organizations.
• Drive roadmap development, release planning, cutover activities, and hyper care support.
• Product & Item Mastering
• Design and implement Product Master and Item Master solutions for pharmaceutical products and related reference data.
• Manage lifecycle processes including product onboarding, product changes, item creation, retirements, and synchronization across enterprise systems.
• Define data standards, validation rules, hierarchies, classifications, and business rules for product and item domains.
• Establish golden records for products and materials supporting ERP, CRM, Supply Chain, Manufacturing, and Reporting systems.
• Improve product data accuracy, completeness, consistency, and compliance.
• Informatica MDM & Data Quality
• Lead implementation and enhancement of Informatica MDM, Customer 360, Product 360 & IDQ solutions.
• Configure match and merge algorithms, survivorship rules, relationship management, hierarchy management, and stewardship workflows.
• Design cleanse, standardization, enrichment, and duplicate prevention processes.
• Optimize MDM processes for scalability and performance.
• Drive adoption of data quality scorecards and KPI-driven governance.
• Integration & Cloud Data Platforms

Architect integrations between MDM platforms and enterprise applications including:

Salesforce

Data Warehouses

Regulatory Systems

Supply Chain Applications

Design cloud-native integration frameworks using:

AWS S3

App Flow

Airflow

Glue

Athena

Support real-time and batch synchronization of master data across enterprise ecosystems.

AI-Enabled Data Management

Implement Generative AI and AI-assisted solutions for:

Product data enrichment

Duplicate detection

Data quality monitoring

Anomaly detection

Stewardship productivity

Root-cause analysis

Leverage AI-driven insights to improve governance and operational efficiency.

Managed Services & Operational Excellence

Lead global MDM managed services operations.

Drive SLA adherence, incident management, release management, and continuous improvement initiatives.

Develop executive dashboards, operational metrics, and governance reporting.

Manage onshore and offshore teams, resource planning, mentoring, and capability development.

Establish Centers of Excellence (COE) and reusable frameworks.

Business Outcomes Delivered

Established enterprise Product 360 and Item Master capabilities.

Improved product and material data quality across global business units.

Reduced duplicate products and item records through advanced matching and governance.

Accelerated product onboarding and commercial readiness.

Increased operational efficiency through AI-assisted stewardship and automation.

Enabled trusted master data across Supply Chain, Manufacturing, Commercial, Regulatory, and Analytics platforms.

Improved compliance, reporting accuracy, and business decision-making through governed master data.

Requirements:

Seeking an accomplished Enterprise MDM Leader with extensive experience delivering Product Master, Item Master, and Customer Master Data Management solutions across global Life Sciences organizations. Responsible for driving end-to-end MDM strategy, implementation, integration, governance, and managed services while ensuring high-quality trusted data across Commercial, Supply Chain, Manufacturing, Regulatory, and ERP ecosystems.

Master Data Management

Product Master Data Management

Item Master Data Management

Customer Master Data Management

Product 360 / Customer 360

Data Governance

Data Stewardship

Match & Merge Optimization

Hierarchy Management

Informatica Technologies

Informatica MDM

Informatica Product 360 (P360)

Informatica Customer 360

Informatica Data Quality (IDQ)

Provisioning Tool

Cloud & Data Technologies

AWS S3

AWS Glue

AppFlow

Apache Airflow

Athena

Starburst

Oracle

PL/SQL

Pyspark

Life Sciences Domain

Product Lifecycle Management

Pharmaceutical Product Data

Material Master Data

Packaging Hierarchies

Supply Chain Master Data

Commercial Data Management

Regulatory Data Management

Manufacturing Data Governance

10+ years of experience in Enterprise Data Management and MDM.

Experience supporting Life Sciences organizations.

Proven success leading large-scale MDM transformations and managed services engagements.

Experience integrating Product Master and Item Master domains with ERP, CRM, and Supply Chain applications.

Strong stakeholder management and executive communication skills.

Years of Experience:

14.00 Years of Experience