Nature of Work Assists students with admissions application and enrollment process. Maintains databases, prepares reports, and troubleshoots technical issues involving NeSIS and/or the Customer Relationship Management (CRM) system.
Examples of Work Performed Essential Duties:
Process admissions applications (on-campus and online) including entry of raw data, based on system or submission necessities. To exclude processing of international applications. Review applications for accuracy and enter punctuation, capitalization and spelling corrections as needed Utilize FileZilla and the reporting Dashboard to process and review daily applications Track and compile incoming admissions requirements through PeopleSoft checklists and comments assignment, monitoring, and processing. Assign, update and run Communication Generation, 3 C Engines, and Run Controls within PeopleSoft in regard to admissions communications. Determine when admission files are complete and ready for enrollment and final acceptance to transition to the enrollment or advising process. Personally assist prospective students, agents, parents, and high school counselors, scheduled and unscheduled visitors via phone, email, chat and through written correspondence. Coordinate and generate conditional and formal acceptance letters. Maintain student checklists and reports for missing items, follow up and recruitment. Matriculate and term activate applicants into the appropriate career/program/plan (CPP). Link, route and evaluate the receipt of transcripts within the ImageNow software for both current and incoming students. Maintain and monitor personal and other Admissions email accounts as assigned. Educate students regarding use of their MyCSC account for 24/7 self-service. Assist with the accuracy and updating of Admissions web page. Utilize the online National Student Clearinghouse as assigned. Verify applicant education history in conjunction with other student service offices to prevent misuse of Federal Financial Aid. Cross train and assist with other online admission application processes and maintenance. Participate and assist with on campus registration and admission events as assigned. Sustain and develop relationships throughout the campus to stay up to date on academic programs, policies and changes in coordination with the Assistant Director of Admissions. Assist on an as needed basis with support and aid of the CSC call center via phone or chat correspondence Participate in cross-functional and student services committees as delegated/nominated. Required Qualifications Bachelor's degree or related work experience Preferred Qualifications Excellent customer service, computer, and organizational skills Clear and persuasive communication skills (written and verbal) Ability to multi-task Precise attention to detail Experience with admissions tracking software Experience with college admissions, marketing, or public relations License and Certification Requirements None Other Requirements Successful background records check
Salary Information:
$41,364
FTE:
1.000
FLSA:
Non-Exempt Union Status:
NSCPA Number of Vacancies:
1
Posting Number:
PS1738
P Open Until Filled:
Yes EEO Statement The Nebraska State Colleges are equal opportunity institutions and prohibit unlawful discrimination and harassment. Each College has designated an individual to coordinate the Colleges' non-discrimination efforts to comply with regulations implementing Title II of the Americans with Disabilities Act, Titles VI and VII of the Civil Rights Act, Title IX of the Education Amendments of 1972, the Age Discrimination Act of 1975, and Section 504 of the Rehabilitation Act. Inquiries regarding non-discrimination policies and practices may be directed to the Compliance Coordinators assigned at each College and identified on each College website. Veteran Statement This position is subject to Veterans Preference.