Information Systems and User Support Coordinator

Information Systems and User Support Coordinator Manchester Housing and Redevelopment Authority - 3.0 Manchester, NH Job Details Full-time $43,000 - $57,000 a year 1 day ago Qualifications Non-technical user support Computer operation Confidential information handling Handling customer inquiries Windows Driver's License Desktop applications Computer networking Cybersecurity Full Job Description Manchester Housing and Redevelopment Authority is hiring an Information Systems and User Support Coordinator . This person will serve as the primary internal coordinator for MHRA's information technology operations and user support functions. Provides first-level technical support to employees, coordinates services with external IT providers, manages technology assets and software licensing, and supports agency technology initiatives.

Minimum Qualifications:

Two-year degree in Information Technology, Computer Science, or related field. One to three years' experience with IT support, help desk, or related technical role. Proficient software skills. Ability to navigate operating systems and adapt to window-based systems. Knowledge in hardware and networking, and cybersecurity. Time management skills with the ability to multi-task and problem solve while maintaining strong attention to detail. Strong customer service skills, including the ability to educate or explain technical concepts to non-technical users. Strong people and troubleshooting skills. Ability to properly handle sensitive, confidential information. Excellent written and oral communication skills. Valid Driver's License and proof of personal automobile insurance. This is a full-time, 35-hour work week, position. A valid driver's license and personal auto insurance are required. Interested applicants should submit a resume and an application to: Human Resources, Manchester Housing and Redevelopment Authority, 198 Hanover Street, Manchester, NH 03104-6125. Manchester Housing & Redevelopment Authority is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. MHRA is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call Human Resources at 603-624-2100. 198 Hanover Street, Manchester, New Hampshire 03104-6125 603 624-2100 FAX 603 624-2103 TDD 1 800-545-1833, ext. 590 MHRA complies with the Fair Housing Act and provides accommodations to persons with disabilities.

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