We are looking for an experienced leader with strong people management skills, business acumen and well-rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data center onsite in Anthony, NM.

• Provide strong leadership, direction and operational experience
• Strong knowledge of computer hardware (Server, Storage and Networking devices)
• Drive and manage escalations to rapid resolution and closure
• Work with distributed teams across the country
• Growing the team by recruiting and hiring top talent
• Delivering expansion projects on time with high quality
• Collaborating and working effectively with best-in-class architects, engineers, product management, etc.

This role involves managing the physical site in Anthony, NM. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility and the colocation partners.

This multi-faceted management role includes:

• Management and support of 20+ Data Center Technicians & other Data Center leaders/managers
• Data Center day to day support operations in 7/24 mission critical environment
• Installation, Field Change Orders and Hardware break/fix activity
• Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's
• Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.
• Reacting to and managing incidents, driving resolution and after-action analysis
• Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)
• Drive local recruitment for future hires
• Creating an environment of continuous improvement Must have data center experience & experience managing other data center managers and technicians.

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