Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
NY
New York City
Records Analyst-Trainer
Career Insights for Information Specialist
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on New York data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Information Specialist manages computer systems and creates programs that manage access to data for a business or organization. Assists with data retrieval and analysis and manages security for data and files.
$72,918 / year median in New York
-3% projected decline
Job Description
The Department of Records & Information Services (DORIS) is seeking a highly responsible individual to serve as a Records Analyst/Trainer in the Municipal Records Management Division (MRMD). DORIS is responsible for establishing and implementing City-wide records management policies and protocols. The experienced records analyst will be part of an expert team working with New York City agencies to support records management programs and the implementation of records management requirements across City government. Working closely with the Director of Municipal Records Management, the Records Analyst-Trainer will assist in developing training materials and programs, create written guidance and best practice documentation, support records management applications, and act as a liaison to provide direct Records Management support to City agency Records Management Officers, Records Access Officers, and Appeals Officers. Under supervision, the selected candidate will perform duties that include, but are not limited to, the following: Serve as a resource to City agencies on records management policies, procedures, and best practices. Assist with the administration, maintenance, and support of records management applications. Manage user accounts, agency portal access, and system permissions. Provide training and technical assistance to Records Management Officers (RMOs), Records Access Officers, Appeals Officers and agency staff on records management requirements, policies, procedures, and system use. Develop and update training materials, user guides, and technical documentation. Troubleshoot application issues and coordinate with technical staff to resolve system problems. Perform system testing and quality assurance for application updates and enhancements. Assist with citywide records surveys, data collection, analysis, and reporting. Research records management standards and best practices and assist with the development of guidance and program resources. Contribute to records management projects and other division initiatives. Prepare reports and maintain records related to program activities, training, and system use. Work independently, with appropriate supervision, exercising sound judgment, initiative, and attention to detail.