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Information Technology (IT) Coordinator
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Lincoln Leadership Academy Charter School
Allentown, PA (In Person)
$62,500 Salary, Full-Time
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Job Description
Information Technology (IT) Coordinator Lincoln Leadership Academy Charter School - 2.7 Allentown, PA Job Details Full-time $60,000 - $65,000 a year 11 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance Vision insurance Opportunities for advancement Retirement plan Qualifications Bachelor's degree Task prioritization Full Job Description Position Summary The IT Coordinator is responsible for managing and supporting all technology systems and IT operations at Lincoln Leadership Academy Charter School (LLACS). This role ensures that all hardware, software, networks, and systems function properly and securely. The IT Coordinator supervises two IT staff members, manages daily IT operations, maintains network infrastructure, oversees the E-Rate program, supports budgeting activities, and leads technology-related projects and improvements. About the Organization LLACS operates a technology environment that supports staff and students with reliable systems, secure networks, and daily technical support. The IT department is responsible for maintaining infrastructure, cybersecurity protections, software systems, and overall IT service delivery. Essential Duties and Responsibilities Leadership and Staff Supervision Supervise, train, and manage two IT staff members Assign daily tasks and monitor workload Ensure timely response and resolution of IT issues Maintain IT procedures and documentation Promote consistent customer service standards across IT support Network and Infrastructure Management Install, configure, and maintain network systems, including wired and wireless networks Monitor system performance, uptime, and security Troubleshoot network, connectivity, and system issues Coordinate with vendors for repairs, upgrades, and system maintenance Maintain network hardware and infrastructure lifecycle planning E-Rate Program Management Manage all E-Rate applications, compliance, and reimbursement processes Maintain required documentation and records Work with vendors and service providers during funding cycles Ensure deadlines and program requirements are met Technology Planning and Improvement Help plan and implement technology upgrades and system improvements Review and recommend new technology tools and systems Support infrastructure upgrades and IT projects Identify opportunities to improve system performance and reduce costs Budget and Financial Support Assist in developing and tracking the IT budget Support purchasing decisions for hardware, software, and services Monitor spending and ensure alignment with budget plans Identify cost-saving opportunities, including E-Rate funding Technical Support and Systems Administration Provide end-user support for staff and users Manage device setup, deployment, inventory, and replacement cycles Maintain cybersecurity practices and system protections Enforce acceptable use and security policies Maintain accurate system and asset documentation Qualifications Education and Experience Bachelor's degree in Information Technology, Computer Science, Network Administration, or related field required 3 years of IT experience with increasing responsibility 2 years of supervisory or team leadership experience Strong experience with network infrastructure required E-Rate experience preferred Experience in multi-site environments preferred Skills and Knowledge Strong knowledge of LAN/WAN, networking equipment, and wireless systems Understanding of cybersecurity practices and data protection Experience with cloud systems, endpoint management, and IT support tools Ability to manage multiple priorities and deadlines Strong leadership and communication skills Ability to work with vendors, staff, and leadership teams Strong troubleshooting and problem-solving skills Physical Requirements Ability to lift and move equipment up to 40 pounds Ability to work on-site and move between buildings if needed Ability to stand, sit, and work at a computer for extended periods Work Environment This role is based in a school facility environment. The IT Coordinator is responsible for maintaining IT systems and services that support daily operations across the organization. Benefits Competitive salary ($60,000-$65,000) Medical, dental, and vision insurance Retirement plan options Paid holidays and leave Training and advancement opportunities Stable full-time position in a growing organization Equal Opportunity Employer LLACS is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.