The Role Support Toast's enterprise data governance program by managing governance dashboards, business glossaries, metadata standards, compliance monitoring, documentation, stewardship training, and data quality tracking. Collaborate with Engineering, Analytics, Legal, and data catalog teams to translate business definitions into technical specifications, automate data discovery, facilitate governance workshops, and improve data management and AI governance practices. Summary Generated by Built In Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Enterprise Data Solutions (EDS) team at Toast is on a mission to deliver a trusted, scalable, and governed data foundation that empowers every team to make decisions with speed and confidence. We are seeking an Associate Product Manager to join our Enterprise Data Solutions team. In this role, you will be a key contributor to the operational execution and strategic evolution of our Enterprise Data Governance Program. You will play a critical role in making Toast's data trustworthy, compliant, and discoverable as the company scales its AI and data capabilities. A day in the life (Responsibilities)

Measurement:

Stand up the dashboards to monitor that data requirements are being adhered to across the organization.

Design & Strategy:

Support the facilitation of the Data Governance Council working sessions and act as a Subject Matter Expert for the enterprise Business Glossary.

Automation & Scalability:

Partner with the data catalog team to streamline metadata standards, automating data discovery across business platforms and analytics tools.

Governance & Documentation:

Develop comprehensive governance documentation, stewardship training materials, and SOPs to ensure domains scale with consistent practices.

Continuous Improvement:

Research emerging data management frameworks and AI governance best practices to proactively enhance enterprise data policies.

Platform Health:

Take ownership of governance dashboards, proactive compliance monitoring, and data quality tracking to maintain overall data foundation reliability.

Stakeholder Collaboration:

Work closely with cross-functional partners (e.g., Engineering, Analytics, Legal) to translate business definitions into technical metadata specifications. What you'll need to thrive (Requirements)

Years of Experience:

2+ years of professional experience in data governance, data management, product management, or analytics.

Technical Mastery:

Proven experience with modern data platforms (Snowflake, dbt) and data catalogs (DataHub, Alation, Atlan), specifically focused on enterprise metadata and stewardship deployments.

Implementation:

Demonstrated ability to implement data governance frameworks, business glossaries, and data domain models for core enterprise applications.

Problem Solving:

Solid understanding of industry standards and best practices within data management, metrics standardization, and metadata curation.

Tools:

Experience with SQL for governance reporting, analytics, and data quality analysis.

Communication:

Excellent analytical and verbal skills to communicate complex governance policies and lead cross-functional workshops across technical and non-technical audiences. What will help you stand out (Nonessential/Nice to Haves)

Certifications:

Certified Data Management Professional (CDMP) or active coursework toward certification.

Domain Knowledge:

Familiarity with compliance frameworks (e.g., SOC 2, GDPR, CCPA) or data management frameworks like

DAMA-DMBOK.

Breadth:

Experience with adjacent tools and frameworks such as data observability platforms (Monte Carlo, Great Expectations) or AI governance models.

Industry Context:

Prior experience in B2B SaaS, restaurant technology, or a fast-paced product company. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $105,000 — $168,000 USD Zone B $91,000 — $146,000 USD Zone C $82,000 — $131,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance.

To learn more:

https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

•For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Read Full Description Skills Required 2+ years of professional experience in data governance, data management, product management, or analytics Experience with modern data platforms such as Snowflake and dbt Experience with data catalogs such as DataHub, Alation, or Atlan, focused on enterprise metadata and stewardship deployments Experience implementing data governance frameworks, business glossaries, and data domain models Understanding of data management standards, metrics standardization, and metadata curation Experience using SQL for governance reporting, analytics, and data quality analysis Excellent analytical and verbal communication skills Ability to communicate complex governance policies and lead cross-functional workshops Certified Data Management Professional certification or active coursework toward certification Familiarity with SOC 2, GDPR, CCPA, or

DAMA-DMBOK

Experience with Monte Carlo, Great Expectations, or other data observability platforms Experience with AI governance models Prior experience in B2B SaaS, restaurant technology, or a fast-paced product company What the Team is Saying Christopher Senior Onboarding Consultant, E-Commerce I love working at Toast for various reasons. Toast is inclusive and always focused on my career growth. Also, working with restaurant owners and them telling you that you've made their dreams come true

•words cannot explain that feeling. I love it here. Christopher Senior Onboarding Consultant, E-Commerce I love working at Toast for various reasons. Toast is inclusive and always focused on my career growth. Also, working with restaurant owners and them telling you that you've made their dreams come true

•words cannot explain that feeling. I love it here. Srishti Operations Success Program Manager Witnessing the sustained enthusiasm of our volunteers and the exceptional dedication of my committee members is undeniably the most gratifying aspect of leading Toast.org in Bangalore. As we persist in bringing smiles to those we aim to help, I am filled with immense pride for the impact we've achieved through various initiatives over the past year JJ Emerging Markets Account Executive, Mandarin Joining the Emerging Markets team was a no brainer for me. I want to help the Asian restaurant community realize that we already have the most important factors of success, which are hard work and dedication, and now we just need some great restaurant technology that will elevate ourselves to the next level. Eden Manager, Software Engineering Being a part of the R D team, I collaborate closely with cross-functional partners like Product, Design, Quality and Documentation to ensure alignment across the team and ultimately execution. Since joining Toast, I have been stretched both technically and non-technically, grown my career and become a stronger engineer and a more effective leader. Jane Senior Director of Product Management I love our bi-annual company-wide Hackathons! The mission is to provide all Toasters with the opportunity to innovate on Toast's products, processes, & culture while fostering new connections between teams and people. I absolutely love seeing Toasters come together; the energy, enthusiasm, & passion for making Toast better is incredibly inspiring! Carissa A. Product Marketing Manager, Community & Advocacy One thing I value about Toast is the strength of our communities and the space they create for people to show up as themselves. Our employee resource groups play a real role in building that sense of belonging by giving Toasters places to connect and contribute. I see this culture in how colleagues consistently show up for one another in ways that make people feel recognized and included. Colleen G. Director, Chief of Staff At Toast, we are intentional about welcoming diverse perspectives and creating opportunities to attract, interview, and hire talent from all backgrounds. Our ability to grow and thrive depends on building an inclusive workforce where every voice is valued, heard, and empowered. Alex F. Interim Guest Onboarding Manager my inspiration for leading our Employee Resource Group was an extension of the service that was at the core of my time in the Air Force. When I transitioned into the corporate world, it was a cultural shift to translate my leadership, project execution, and teamwork into a business context. My community was a vital component during this time, and I return the favor by leading them today. Amy X. Senior Program Manager, R D Enablement Inclusion at Toast is something personally meaningful to me. I moved to Ireland 3 years ago and joined Toast last year, knowing firsthand the importance of finding community in a new place. Ireland has a vibrant immigrant community, which inspired me to build a space at work where Toasters can feel connected and supported. Ani B. Associate Director, Product, Consumer The beauty of working at Toast is that everyone has something special to bring to the table. Even as a global company, we maintain an inclusive culture that truly fosters and cares for its people. There is a genuine expectation here to ask, "What do you think?" or "How do you feel about that?" and everyone does their part to foster that culture. Drea O. Senior Onboarding Manager, SMB EM At Toast, I can be my 110% authentic self. Regardless of what I wear or how I wear my hair, the focus is always on what I bring to the table. We emphasize heart and passion that we share with each other and that is what defines us at Toast. Lindsey Salesforce Administrator I have had such a long tenure at Toast (6 years) because they have helped me every step of the way to figure out what is best for my career. I started on the Customer Success team and recently joined the Business Systems team. My manager helped me navigate using the professional development stipend to help me get Salesforce certified and contsntly shared learning courses to help me prepare for my next career move! I can't thank Toast enough for wanting to help me grow and learn through my career here. Alvaro Merchant Risk Analyst Ever since I joined Toast, I've felt extremely welcomed by everyone. People's expertise paired with their hospitality mindset, makes Toast a great place to work. Toast has not only helped me drive my career forward, but also drive the industry forward. James Senior People Success Partner The Toast value that speaks to me the most is "Always Be Hungry," because it touches on Toast's desire to always strive towards excellence. It embraces change as a natural occurreence and welcomes new ideas that will positively impact both internal and external customers alike. Joe UX Intern, Boston I found Toast through their partnership with the Treehouse tech degree program, whose mission is to diversify the tech industry through accessible education, unlocking the door to opportunity, and empowering people to achieve their dreams. Toast's values made it an easy decision to join. La'Dericka Legal Intern, Boston I enjoyed interning at Toast because I was able to do meaningful work that ultimately impacted the underserved restaurant community. For me, being a Toaster meant being part of the mission-driven, inclusive, and forward thinking company. Hannah People and Organizational Development, and DEI Intern, Boston Before joining, I was impressed by Toast's employee culture, but after experiencing it firsthand, I could not have asked for a more supportive, inclusive, collaborative, and driven team to work with. It was so exciting to see my projects having an impact on the engagement of employees company-wide. Marisssa Product Excellence Manager I attribute a lot of my growth to other Toasters. I'm so grateful for how warm Toasters are across the board. Working with other teams has always felt more collaborative than transactional. Michael Product Designer The opportunity to contribute to the Design System is something I'm very proud of as somethign that speeds up the design and development team process while maintaining cohesino in Toast's products. Shareefah Software Engineer II I love the day-to-day flexibility and autonomy. We are able to own our work and act independently based on our experience. Cassie Kimbrough Customer Care Manager I, Enterprise Support There's so much to learn, and I feel like the possibilities are kind of endless. I enjoy my career in care, but I know that at Toast, I'm going to have the opportunities for it to take me further into my career and where I want to go. Keith Dean Retail Onboarding Consultant Toast surprised me how the interaction is so phenomenal. You can always reach out to somebody. Everyone that I've encountered, whether it be, upper management, or someone in my similar role, they've always been very responsive. Mars Johnson Customer Care Expert Toast is a very bold company. I feel like other companies, they are okay with being complacent, doing the same thing, but Toast, they're taking feedback from so many angles. They take it from people are on the job, people in other departments, like product engineers, customers, and we actually, we see the value in that feedback. Aimee S. Principal Benefits Specialist At Toast, we know mental health impacts every aspect of our employees' lives. To ensure that we're empowering Toasters to do their best work, lead fulfilling lives, and thrive, we put a huge emphasis on giving employees the tools and resources they need to prioritize their mental health. Toast Compensation & Benefits Highlights Leave & Time Off Breadth — Time off options include flexible/unlimited PTO, multiple leave programs, paid holidays, volunteer time, and a paid sabbatical after five years. These are consistently presented as standout elements of the package. Parental & Family Support — Paid parental and family leave are described as generous for all parents, with added family-forming benefits and subsidized backup child/adult care. This breadth extends to adoption/fostering support and fertility guidance or stipends. Wellbeing & Lifestyle Benefits — Wellbeing resources include free therapy and coaching, financial education, and wellness stipends. Work‑enablement stipends and other lifestyle perks are also highlighted. Learn more about Toast's Compensation & Benefits → Toast Insights What's It Like to Work at Toast? Toast Culture & Values Toast Career Growth & Development What's the Work-Life Balance Like at Toast? Toast Leadership & Management Toast Company Growth, Stability & Outlook View all jobs at Toast View Toast Profile Report Job