Director of Data Strategy & Analytics

• 4.

5 Nashville, TN 37204 Hybrid work Up to $70,000 a year - Full-time Apply with Indeed About Girl Scouts of Middle TN Girl Scouts of Middle Tennessee (GSMT) is a nonprofit 501(c)(3) organization serving nearly 11,000 girls across 39 counties. As part of a national organization, GSMT provides girls with opportunities to develop leadership skills and explore interests in STEAM, the outdoors, entrepreneurship, and civic engagement. Our programs are designed to be girl-led, community-centered, and focused on building a generation of girls who are courageous, confident, and make the world a better place. Position Overview The Director of Data Strategy & Analytics is a leadership position responsible for driving Council-wide data management strategy and ensuring that all data platforms inform both operational excellence and strategic planning across all departments. This role serves as the organization's data champion, translating complex data systems into actionable intelligence that advances the Girl Scout mission in Middle Tennessee.

KEY RESPONSIBILITIES

• Serve as the strategic data leader across the organization, partnering with senior leadership and department leaders to identify data needs and opportunities
• Develop and implement a comprehensive data strategy that aligns with organizational goals and supports mission delivery
• Champion a data-driven culture across all departments, promoting data literacy and best practices
• Recommend and implement process improvements to enhance council-wide efficiency, accuracy, and user experience
• Own and optimize all council data management platforms such as Salesforce, Hybris, Checkfront, GSlearn and GSevents, eBudde, DOC, Camp Docs, AEM, and Netsuite,
• Represent the Council in its vendor relationships related to data systems and tools
• Ensure data integrity, accuracy, and security across all systems
• Establish data management Standard Operating Procedures for Mission Delivery Teams
• Lead system implementations, upgrades, and/or migrations with minimal disruption to operations
• Provide training and support to staff on data tools, systems, and best practices
• Facilitate data-informed conversations and decision-making in leadership meetings
• Conduct sophisticated analyses to support membership growth, program effectiveness, volunteer retention, fundraising, and operational efficiency
• Supervise Member Coordinator, Customer Care Specialist and Volunteer Education Coordinator to support back end work in database systems.

QUALIFICATIONS

Required

• Bachelor's degree in Data Analytics, Information Systems, Computer Science, Business Analytics, or related field (or equivalent combination of education and experience)
• Demonstrated proficiency with data management platforms, CRM systems (Salesforce or similar), and database management
• Advanced skills in Microsoft Excel
• Proven ability to translate complex data into clear insights and recommendations for non-technical audiences
• Strong analytical and problem-solving abilities with exceptional attention to detail
• Experience in a leadership or supervisory role
• Excellent interpersonal and communication skills, both written and verbal
• Self-motivated with ability to manage multiple priorities and work independently
• Commitment to the mission and values of Girl Scouts Preferred
• Experience working in nonprofit organizations, particularly youth-serving or membership-based organizations
• Familiarity with Girl Scout programs, membership structures, and council operations
• Background in training and 101management
• Knowledge of data privacy regulations and compliance requirements

Essential Competencies Strategic Thinking:

Ability to see both the big picture and granular details, connecting data to organizational vision

Technical Expertise:

Deep understanding of data systems with ability to master new technologies quickly

Communication:

Skill in presenting data insights verbally, visually, and in writing to diverse audiences

Collaboration:

Strong relationship-building skills with ability to work across departments and organizational levels

Leadership:

Ability to influence, mentor, and drive change across the organization

Adaptability:

Comfort with ambiguity and ability to pivot as organizational needs evolve Benefits Medical, dental, vision, and life insurance options. 403(b) retirement plan. Paid time off, including office closures for holidays.

Physical Working Conditions:

While performing the duties of this job, the employee may sit, stand or drive for prolonged periods of time. The employee may lift, carry or otherwise move and position objects weighing up to 15 pounds.

Job Type:

Full-time Pay:

Up to $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance

Work Location:

Hybrid remote in Nashville, TN 37204