Legal Data/eDiscovery Program Manager

Introduction At IBM Legal, Regulatory Affairs & General Counsel, we provide the guidance and oversight that enable IBM to innovate responsibly and operate with integrity. Our teams manage complex legal, regulatory, and compliance matters across the globe. Ensuring trust with clients, partners, and communities. Working in Legal and Regulatory Affairs means tackling diverse challenges, from intellectual property and data privacy to corporate governance and ethical business practices. You'll collaborate with colleagues worldwide to protect IBM's interests while supporting growth and innovation. With continuous learning, global exposure, and opportunities to shape the future of technology through law and policy, IBM offers a unique environment to build your career while making a meaningful impact. Your role and responsibilities IBM is seeking an experienced eDiscovery Program Manager to serve as a subject-matter and operational expert within IBM's global eDiscovery function. Reporting to the Global eDiscovery Senior Manager, this role is responsible for the day-to-day execution of the full eDiscovery lifecycle across IBM's litigation, investigations, and other matters, ensuring work is delivered consistently and in accordance with IBM policies. The ideal candidate brings deep hands-on eDiscovery expertise, strong project management discipline, and the ability to work effectively with in-house counsel, outside counsel, business units, IT/CIO teams, and external service providers. This role requires sound judgment, attention to detail, and the ability to translate complex technical concepts into practical guidance for a range of stakeholders. The role is ideal for someone who thrives in a high-visibility environment that requires sound judgment, attention to detail, and a collaborative approach to problem-solving. It offers the opportunity to help shape and strengthen IBM's global eDiscovery operations. The successful candidate will play a key role in driving consistency, quality, and innovation across complex matters.

• Serve as the primary point of contact for assigned matters, providing guidance on collections, processing, review workflows, analytics, and productions.
• Manage the full eDiscovery lifecycle, including legal hold, preservation, collection, processing, hosting, review, production, and matter closeout, in alignment with IBM policies and standards.
• Advise outside counsel and internal teams on eDiscovery best practices, corporate data architecture, cross-border data privacy requirements, and internal policy standards.
• Partner with internal and external counsel on meet-and-confer preparations, ESI protocol negotiations, search/review strategy development, and production specifications.
• Identify, escalate, and communicate risks and issues across the eDiscovery lifecycle, including collection gaps, processing anomalies, review quality concerns, and production errors.
• Maintain rigorous matter documentation, timelines, and status updates to ensure transparency, defensibility, and effective stakeholder communication.
• Remain informed of regulatory changes, eDiscovery case law, and industry trends, and incorporate relevant legal and technical developments into program operations.
• Assess matters for the appropriate use of analytics, TAR/CAL, and other advanced review workflows.
• Maintain working knowledge of vendor platforms and support legal teams in their effective use.
• Evaluate and pilot emerging AI-enabled workflows and technologies to improve program effectiveness.
• Drive continuous improvement by updating internal eDiscovery processes, playbooks, and best-practice documentation.
• Optimize vendor performance and cost-efficiencies by monitoring service level agreements (SLAs), managing eDiscovery budgets, and implementing cost-control strategies across external spend.
• Help design and deliver training on eDiscovery obligations, technical processes, and platform use for legal and business stakeholders. Required education Bachelor's Degree Preferred education Doctorate Degree Required technical and professional expertise Experience
• 6+ years of eDiscovery program management experience, gained in-house, at a law firm, consultancy, or eDiscovery service provider.
• Deep, hands-on knowledge of the full eDiscovery lifecycle and workflows, including legal hold, preservation, collection, processing, review, production, and data disposition.
• Experience with global eDiscovery matters spanning multiple jurisdictions, data privacy regimes (e.g., GDPR), and cross-border production challenges.
• Demonstrated experience managing multiple concurrent, complex matters with competing deadlines and shifting priorities.
• Significant experience interacting with and advising senior stakeholders, outside counsel, and cross-functional partners. Technical Skills
• Hands-on proficiency with one or more leading eDiscovery platforms such as Relativity, Nuix, Hanzo, Reveal, or Everlaw.
• Experience with TAR/CAL workflows, predictive analytics, and AI-driven document review methodologies.
• Experience explaining and guiding legal teams on search algorithms, Boolean search logic, and analytics tools.
• Familiarity with modern enterprise productivity platforms and cloud-based data sources (e.g., Microsoft 365, Google Workspace, Slack, Teams).
• Deep understanding of the Electronic Discovery Reference Model (EDRM) and eDiscovery industry best practices.
• Familiarity with AI-assisted review tools and a demonstrated desire to continue learning emerging AI methodologies. Professional Skills
• Strong project and time management skills with the ability to prioritize, solve problems, and meet deadlines under pressure.
• Excellent verbal and written communication skills, with a demonstrated ability to communicate technical specifics to non-technical audiences.
• Highly organized, with strong judgment and the ability to work independently in a fast-paced environment.
• Ability to quickly learn new processes and systems and apply that knowledge effectively across matters.
• Strong ethical standards and a commitment to compliance.
• Ability to support global teams, including occasional flexibility outside standard business hours when needed.

Preferred technical and professional experience Project management or eDiscovery accreditations such as PMP, ACEDS, or

RCA. IBM

Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers. In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long
• term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. Job Title Legal Data/eDiscovery Program Manager Date posted 17-Jun-2026 Job

ID 119376

City / Township / Village Armonk, New York State / Province New York Country United States Work arrangement Hybrid Area of work Project Management Employment type Regular Contract type Regular Projected Minimum Salary per year 62,000.00 Projected Maximum Salary per year 116,000.00 Position type Entry Level Travel required Some travel may be required based on business demand Company (0147) International Business Machines Corporation Shift General (daytime) Is this role a commissionable/sales incentive based position? No