Personal Opens in new window Small business Opens in new window Wealth management Opens in new window Businesses & institutions Opens in new window About us Opens in new window Great place to work What we do Hiring process For students Search jobs Login Back to search results Sr. Market Information Manager - Marketing Channel Execution Charlotte, North Carolina; Newark, Delaware; Plano, Texas; Additional locations Posted Sep 30, 2026

Apply Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for the delivery of tactical plans to achieve goals through advanced coding and/or metadata management, providing support and technical leadership for platforms and operations. Key responsibilities include contributing to the design, development, execution and continuous improvement of operational and strategic initiatives to drive cross-channel client & prospect eligibility, targeting, and platform enablement. Job expectations include interacting with senior leaders, providing support and technical expertise for supported platforms. Managing execution of marketing campaigns across Offers Management/Insight Engine channels and subchannels in

Online Banking, Mobile Erica, Financial & Contact Centers Required Qualifications:

5+ years in roles related to project and initiative delivery Develop implementation plans for targeted customer offers & referrals managed via Insight Engine Translate the intended customer & associate experience into technical requirements for real-time offer display Manage strict execution timelines & SLAs for implement plans, test script preparation, test data requests, etc. to ensure on time and error free campaign deployments Reduce risk of defects by performing User Acceptance Testing & Production Certification, along with ongoing monitoring of production environment Manage projects in partnership with technology, line of business, and other marketing teams to assess and implement channel and product expansion Knowledge of OM/IE, real-time rules, file functionality, front-end applications (Lead Gen, Interact, Sales & Service App, Synergy/RDUI, etc. and back-end system capabilities Ability to work across teams to coordinate with clear communication and influence Ability to learn and navigate new user interfaces

Skills:

Attention to Detail Business Operations Management Collaboration Project Management Technical Strategy Development Business Process Analysis Decision Making Oral Communications Recording/Organizing Information Solution Delivery Process Active Listening Analytical Thinking Continuous Improvement Data Quality Management

Technical Documentation Minimum Education Requirement:

High School Diploma / GED / Secondary School or equivalent ​It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

Shift:

1st shift (United States of America)

Hours Per Week:

40 Apply Full time

JR-26035890

Travel:

No Age requirement: Must at least be 18 years of age. Massachusetts pay and benefits information New Jersey pay and benefits information

Share:

Opens in new window Opens in new window Opens in new window Opens in new window Street Address

Primary Location:

150 N COLLEGE ST, NC, Charlotte, 28255 Opens in new window

Additional Locations:

655 Paper Mill Rd, Newark, Delaware, United States Opens in new window 7105 CORPORATE DR, Plano, Texas, United States Opens in new window 1500 American Blvd, Pennington, New Jersey, United States Opens in new window 2505 W

CHANDLER

BLVD, Chandler, Arizona, United States Opens in new window 100 Federal St, Boston, Massachusetts, United States Opens in new window Applicants with Disabilities Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please email us at candacc@bofa.com for reasonable accommodation requests. This email address is dedicated exclusively to assist job seekers who request an accommodation due to a disability. Only messages for this purpose will be considered, and a response may take up to two business days. Include the following information in your email: Full name, Phone number, Email address and the JR number (if applicable) to which you're applying.

Please note:

Messages left for other purposes such as following up on an application or non-disability related technical issues, will not receive a response. Great place to work What we do How we're organized Our mission and vision Hiring process For students The campus experience Student programs Joining the team Campus Events Opportunities Your Privacy Choices Recruitment Scams Data protection notice Pay transparency Site map Privacy Opens in new window Security Opens in new window Advertising practices Terms and Conditions of Employment Opens in new window Bank of America, N.A. Member FDIC. Equal Housing Lender Opens in new window © 2026 Bank of America Corporation. All rights reserved. Connect with us Opens in new window Opens in new window Opens in new window Opens in new window Opens in new window Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your "Know your Rights" poster. View the LA County Fair Chance Ordinance Opens in new window . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason. Investment products offered through MLPF&S and insurance and annuity products offered through

MLLA:

Are Not FDIC Insured Are Not Bank Guaranteed May Lose Value Are Not Deposits Are Not Insured by Any Federal Government Agency Are not a condition to Any Banking Service or Activity Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp."). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC Opens in new window and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation. Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation ("BofA Corp."). Bank of America Private Bank is a division of Bank of America, N.A. Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation. © 2026 Bank of America Corporation. All rights reserved.