MOS Codes:

None Education and Experience :

High School Diploma or GED or higher and two (2) years of information and referral experience in a social service setting or telephone customer service experience.

Licenses and Certificates :

Valid Texas Class "C" Driver's License or equivalent from another state by the time of appointment.

Special Requirements :

Must successfully pass an audiogram. Under general supervision, provide information and referral (I&R) services, primarily via telephone, for the Rio Grande Region, including El Paso, Brewster, Culberson, Hudspeth, Jeff Davis, and Presidio counties. Provide Information and Referral (I&R) services.

Involves:

Provide direct I&R services including follow-up, social and health services, community advocacy, and crisis intervention by telephone (90%), via e-mail, or face-to-face for walk-ins. Conduct public presentations to promote programs and access to available services for individuals in the community including military service members and their families. Participate in outreach activities at community events and venues. Research, compile, and organize a database of sites and events appropriate for outreach and dissemination of promotional materials. Research, review, and evaluate available I&R resources and services for the target population. Maintain tracking mechanism for outreach and other project activities in the Alliance database. Assist in creating a database of resources available to include individuals in the military and their families. Maintain records, and filing systems and compiled and organized information. For a complete job specification, click here .

Note:

This is an unclassified contract position. Employment is predicated on continuation of state/federal funding.

Note:

You must successfully pass an audiogram.

Note:

Applicants are encouraged to apply immediately. This position will close when a present number of qualified applications have been received.

Please note:

Applicants with foreign diplomas, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.