Information Services Assistant Manager

Information Services - Assistant Manager Overview Texas Refinery Corp, a 100+ year old family‑owned company and a leader in premium maintenance products, is seeking an Information Services Assistant Manager to support and grow our enterprise systems infrastructure. The candidate should be experienced in enterprise applications and database administration to ensure the reliability, security, and performance of our information systems. This role plays a key part in supporting and advancing the company's enterprise systems, working closely with Information Services leadership to ensure reliable operations, security, and scalable growth as business needs evolve. Growth & Development Opportunity This position offers an opportunity to expand technical depth, gain exposure to enterprise system planning, and take on increasing responsibility. The role is well suited for a growth minded professional who enjoys ownership, problem-solving, and long-term advancement within a stable organization. Company Culture & Values Texas Refinery Corp is known for its culture built on integrity, collaboration, respect, and continuous improvement. We offer excellent work-life balance and a close‑knit team environment where employees are valued and supported. Key Responsibilities Administer, monitor, and optimize information systems for ERP, CRM, HRMS, Asset Management, and other enterprise applications. Perform database maintenance, backups, troubleshooting, and system tuning. Develop and maintain reports using Crystal Reports and SQL-based tools. Provide technical support and resolve system related issues. Document system configurations, procedures, and workflows. Support system upgrades, patching, and performance optimization. Collaborate with Information Services leadership on system enhancements and initiatives. Coordinate with vendors and internal departments. Participate in planning, scheduling, and implementation of IT projects. Train end-users and deliver ongoing system support. Qualifications Bachelor's degree - Computer Science, Management Information Systems, or related field, or equivalent practical experience. Strong proficiency and experience administering and supporting SQL and other production database environments. Experience supporting enterprise systems such as ERP, CRM, and HRMS platforms. Demonstrated ability to troubleshoot complex system issues and take ownership of assigned systems or projects. Strong analytical, organizational, and documentation skills. Ability to work collaboratively with technical and non-technical stakeholders. Effective written and verbal communication skills, with the ability to explain technical concepts clearly. Relevant certifications related to database administration, enterprise systems, reporting tools, or IT operations are a plus, but not required. Physical Requirements Ability to sit or stand for extended periods while performing work duties. Ability to occasionally lift and move IT equipment. Ability to access data centers, network closets, and office areas which may involve navigating tight spaces. Benefits Competitive salary and comprehensive benefits package. Excellent work-life balance. Professional growth and leadership development opportunities. Collaborative work environment. Medical and life insurance. 401(k) with matching.

Benefits:

401(k) matching Health insurance Life insurance Paid time off

Work Location:

In person