Manager, Information Technology

Key Responsibilities:

Network Management:

Oversee the design, implementation, and maintenance of the global network infrastructure, including WAN, LAN, SD-WAN, VPN, and wireless systems. Ensure network performance meets the demands of manufacturing facilities, OT systems, and enterprise users. Monitor and troubleshoot network connectivity issues, ensuring minimal disruption to critical manufacturing systems. Partner with global IT and OT teams to optimize communication protocols and network configurations for OT devices.

OT & Manufacturing Infrastructure:

Take ownership of OT device connectivity and infrastructure across global manufacturing plants. Work closely with manufacturing teams to integrate and manage industrial OT solutions, including PLCs, sensors, and smart devices. Implement network segmentation and security policies to protect critical manufacturing infrastructure from cyber threats.

Leadership & Strategy:

Develop and implement the global network strategy aligned with the organization's business objectives. Lead a global team of network engineers and technicians, ensuring effective delivery of services and projects. Partner with stakeholders to assess evolving needs for network and OT capabilities in manufacturing. Stay informed about emerging networking and OT technologies, providing recommendations for innovation and process improvement.

Security & Compliance:

Establish and enforce network security protocols and practices, particularly for OT-connected manufacturing systems. Ensure compliance with industry standards (e.g., NIST, ISO 27001) and local regulations in all operating regions. Conduct regular vulnerability assessments and collaborate with the cybersecurity team to mitigate risks.

Vendor & Budget Management:

Manage vendor relationships for network hardware, software, and services. Plan and manage the global network budget, including forecasting costs for upgrades and expansions. Oversee the procurement and deployment of OT and networking equipment globally. Team Development and Support Build and mentor a team of network engineers and administrators specializing in IT/OT networks. Develop training programs to keep the team updated on emerging technologies and best practices. Act as a point of escalation for critical network issues. Version Management and Continuous Updates Ensure that all network infrastructure components, OT systems, and software tools are kept up to date with the latest firmware, patches, and version upgrades. Develop a lifecycle management process for evaluating, testing, and implementing updates without disrupting operations. Stay informed of emerging technologies and advancements to identify opportunities for modernization.

Qualifications:

Experience:

7+ years of experience managing global enterprise networks, with at least 3 years of experience supporting manufacturing environments or OT systems. Proven experience with SD-WAN, Cisco, Aruba, or similar networking technologies. Strong understanding of OT protocols (e.g., MQTT, OPC-UA) and industrial networks.

Skills:

Expertise in network design, troubleshooting, and performance optimization. Knowledge of cybersecurity best practices for OT and manufacturing environments. Exceptional leadership and communication skills to manage global teams and collaborate with cross-functional stakeholders.

Preferred Qualifications:

Certifications such as CCNP, CCDP, CISSP, or equivalent. Experience with cloud-based networking solutions (e.g., Azure, AWS). Familiarity with IT/OT convergence and industrial control systems (ICS).