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Technical Project Manager
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Themesoft Inc.
Santa Clara, CA (In Person)
Full-Time
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Job Description
Job description
Job Title :
Technical Project Manager Location:
Santa Clara, CA (Hybrid Onsite- only locals
Duration:
Long Term Contract Note:
Looking only for W2 Candiadtes What are the top 3 skills required for this role? 50%- Networking knowledge (LAN, WAN, cabling, firewall, TCP/IP routing, etc.) 25%
- Server, virtualization, storage, and Windows/Linux operating systems 25%
- Security and audit knowledge Job Description/ Responsibilities Key Responsibilities
- Oversee and coordinate the work of third-party IT support personnel on-site, ensuring service quality and compliance with IT policies and factory safety requirements.
- Serve as the primary on-site IT contact for factory users and stakeholders, ensuring effective communication and coordination with remote/global IT teams across different domains (network, storage, applications, etc.).
- Handle urgent tier-3 escalation with third-party IT about network connectivity, servers, client systems, and production tools.
- Support day-to-day system operations, including user provisioning, hardware/software deployment, patch management, and incident resolution.
- Work closely with global teams to maintain and support factory systems, MES, ERP, and other critical applications.
- Perform basic network troubleshooting (e.g., TCP/IP, DNS, DHCP, routing) and escalate to specialized teams when needed.
- Support and maintain Windows and Linux/Unix servers, ensuring system stability, performance, and security hardening.
- Participate in routine tasks such as OS patching, endpoint protection, system monitoring, and inventory control.
- Ensure compliance with cybersecurity standards and participate in security-related initiatives such as vulnerability remediation and endpoint management.
- Assist with IT asset management, documentation, and audit readiness for local factory systems.