Job Code

FSS - 3156

Posted By

Suresh Dakshinamoorthy

Modified By

Suresh Dakshinamoorthy Person Details

Suresh Dakshinamoorthy Network Operations Manager

(Tallahassee, FL, 32306) | 08/12/26

Easy Job Description

Network Operations Manager

Location:

Tallahassee, FL

Work Arrangement:

On-Site

Position Summary

We are seeking an experienced Network Operations Manager to lead and support enterprise network, infrastructure, security, and IT operations across a statewide environment. This role will serve as a key technical leader and network architect, responsible for maintaining secure and highly available network infrastructure, establishing operational standards, managing network technologies, and ensuring IT strategy aligns withanizational objectives.

The ideal candidate will bring strong hands-on experience with network architecture, routers and switches, firewalls, VPN, VoIP, Active Directory, Windows environments, virtualization, network security, and enterprise infrastructure operations, along with the leadership skills to manage daily operations and mentor technical staff.

Key Responsibilities

Develop and implement standards, procedures, and operational processes for the Security and Network Operations group.

Manage and maintain consolidated statewide network operations and serve as theanization's network architect.

Maintain and support network infrastructure for the Daytona Beach campus.

Establish IT strategies aligned with business objectives and desiredanizational oues.

Oversee daily network operations, infrastructure security, service levels, performance, availability, and reliability.

Configure, maintain, troubleshoot, and optimize enterprise network equipment, including:

Routers and switches

Firewalls

VPN technologies

VoIP systems

Wireless infrastructure

Data and voice networking equipment

Provide support for DTI routers and switches.

Monitor, administer, and troubleshoot Active Directory, DNS, Group Policy, NTFS permissions, and d-folder permissions.

Provide Microsoft Teams and Point administration and support.

Manage Windows server and workstation operating systems and associated applications.

Provide consultative technical support for local and remote servers.

Manage patch deployment and approved security solutions, including antivirus, malware, and spyware protection.

Manage and support virtualized infrastructure while ensuring business continuity and operational resilience.

Troubleshootplex network, server, workstation, application, and connectivity issues.

Provide backup security help desk support and frontline technical support for the Daytona campus.

Support network ers, logon scripts, antivirus applications, and other network-related services.

Maintain security as a core consideration across all infrastructure and IT operations.

Plan and manage implementation of new technologies, including wireless solutions and network modernization initiatives.

Advise management on network architecture, infrastructure strategy, security, and technology best practices.

Mentor technical staff, knowledge, and promote consistent operational practices.

Respond effectively to high-priority incidents and make sound technical decisions during emergency situations.

Required Qualifications

Strong experience managing enterprise network operations and IT infrastructure.

Demonstrated experience establishing IT strategy and aligning technology initiatives with business objectives.

Experience managing network operations, data security, network equipment, and secure application environments.

Strong knowledge of network architecture and enterprise infrastructure best practices.

Hands-on experience developing, configuring, maintaining, supporting, and optimizing network hardware, software, andmunication links.

Experience with routers, switches, firewalls, VPNs, wireless networks, and VoIP.

Experience managing service levels for data and voice networking infrastructure and advanced phone systems.

Strong experience with:

Active Directory

DNS

Group Policy

Windows desktop operating systems

Windows server environments

Experience planning and implementing new network technologies with an emphasis on performance, availability, reliability, and security.

Experience coordinating daily activities across large-scale or statewide network environments.

Ability to troubleshoot and resolveplex hardware, software, server, and network issues.

Experience with ATM, Frame Relay, leased-line design, and router configuration.

Working knowledge of Microsoft Teams and Point.

Proficiency with Microsoft Excel, PowerPoint, Visio, and Word.

Strong verbal and writtenmunication skills with the ability to translate business requirements into technical specifications.

Ability tomunicateplex technical concepts effectively to non-technical stakeholders.

Strong leadership, mentoring, time-management, andanizational skills.

Ability to prioritize and execute critical tasks in high-pressure and emergency situations.

Demonstrated ability to independently learn and adopt new technologies with minimal guidance.

Education

Bachelor of Science or Bachelor of Arts degree in Computer Science, Information Systems, or a related discipline.

Relevant professional experience may be considered in lieu of the degree.