Georgia College & State University (GCSU) is the state's designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, more than 30 graduate programs, doctorates in education and nursing, professional certificates, and continuing education programs. As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction
- among other ranking sources. Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service
- and community-based learning, leadership development, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking.
The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, '45, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, a National Historic Landmark owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville
- Macon and Atlanta are located within easy driving distances.
Georgia College & State University is dedicated to protecting academic freedom in addition to supporting freedom of expression as outlined in the University System of Georgia's Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct. For more information, visit us online at gcsu.edu . The Systems Administration Manager is responsible for managing and supporting Georgia College & State University's enterprise IT systems infrastructure, including data centers, cloud resources, and campus-based server and storage systems. Reporting to and collaborating with the Senior Director of IT Infrastructure, this position executes strategic project plans, manages operational budgets, and supports staff development. The Manager oversees the day-to-day implementation and operation of IT systems to ensure services meet the University's needs for functionality, reliability, and performance. This role also coordinates the research and development of IT resources and infrastructure in support of the institution's academic and administrative functions. Management
- 35%•Provides direction, technical assistance, and expertise to Systems Administration staff in the management of campus data centers, cloud resources, server and storage infrastructure, and related IT systems including Active Directory, authentication tools, and related applications.
- Takes a hands-on approach to installing, updating, programming, and monitoring system hardware and storage; develops and maintains virtual servers and storage connectivity; oversees authentication technologies; and ensures compliance with data security standards and policies.
- Manages backup and archive strategies; conducts regular testing of restore capabilities to ensure system effectiveness.
- Assists in the operation of enterprise IT systems including connectivity management and adds, changes, and decommissioning of systems, while ensuring prompt problem resolution.
- Diagnoses, troubleshoots, and resolves hardware, software, connectivity, and system problems; replaces defective components as necessary.
- Monitors system performance to identify needed adjustments and anticipate future changes.
- Analyzes system logs and identifies potential issues with computer systems.
- Introduces and integrates new technologies into existing data center environments.
- Performs routine audits of systems and software.
- Applies operating system updates, patches, and configuration changes.
- Installs and configures new hardware and software.
- Manages user account information including additions, removals, updates, and password resets.
- Responds to technical queries and provides end-user assistance.
- Documents system configuration and performs system performance tuning. Directing
- 20%•Provides leadership and direction for the Systems Administration unit.
- Plans, prioritizes, and manages personnel and budgets associated with ongoing operations and IT projects.
- Identifies, plans, and coordinates service and technology solutions to meet campus needs.
- Coordinates and manages technology projects with university departments and the University System of Georgia (USG); maintains implementation plans, schedules, status reports, and task assignments within budgetary limits.
- Oversees information security matters as they relate to IT systems.
- Hires, manages, and takes necessary supervisory actions to ensure a trained, effective, and efficient Systems Administration workforce. Leadership
- 20%•Establishes and maintains regular communication with committees and department leaders concerning IT Systems issues and opportunities, as assigned by the CIO.
- Develops project updates and collaborates with communications resources to disseminate relevant news items.
- Builds and maintains effective working relationships between IT staff and university constituencies.
- Serves on the IT Disaster Recovery Management team.
- Leads the development, revision, and testing of the Systems Administration components of the University's Disaster Recovery Plans.
- Leads the Systems Administration Disaster Recovery team to ensure restoration of daily operating procedures within planning and documentation parameters. Communication
- 20%•Supports the IT Leadership team in communication, consultation, and collaboration with academic departments, administration, students, IT personnel, and advisory groups.
- Participates in the development and revision of the IT Strategic Plan.
- Develops and ensures adherence to appropriate IT policies and procedures.
- Contributes to budget development in partnership with the IT Leadership team.
- Assists in negotiating vendor-provided goods and services.
- Acts as an expert resource and consultant in partnership with the IT Leadership team.
- Serves on various Information Technology Governance Committees. Other Duties
- 5%•Performs other duties as assigned.
Educational Requirements Bachelor's degree in Computer Science, Information Systems, or a closely related field. A combination of education and equivalent professional experience will be considered. Required Experience 8-10 years of progressively responsible experience in technology roles, including at least 3-5 years in a team lead or supervisory capacity. This position is a pay grade 11. The available salary range is $68,519 to $106,209. Starting salary within this range is based on relevant years of experience. For more information about GCSU compensation practices, click here: //www.gcsu.edu/humanresources/pay-grade-structure . Knowledge Knowledge of enterprise IT infrastructure concepts including data centers, servers, storage systems, and cloud computing environments Knowledge of virtualization technologies and hypervisor platforms (e.g., VMware, Hyper-V) Knowledge of Active Directory, LDAP, and identity/access management principles and directory services Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, and storage area networks (SAN/NAS) Knowledge of backup, recovery, and disaster recovery methodologies and best practices Knowledge of information security standards, compliance frameworks, and data protection policies (e.g., NIST, FERPA) Knowledge of IT project management methodologies and implementation planning Knowledge of budgeting and resource allocation principles as applied to IT operations Knowledge of ITIL or other IT service management frameworks and operational best practices Knowledge of scripting languages and automation tools used in enterprise systems administration (e.g., PowerShell, Bash, Python) Knowledge of operating systems administration for Windows Server and Linux/Unix environments, including Red Hat Enterprise Linux (RHEL), SUSE Linux Enterprise Server (SLES), and Ubuntu Server LTS, including installation, patching, hardening, and lifecycle management Knowledge of distribution-specific tooling including repository management, automated security patching, and centralized management platforms such as Red Hat Satellite and SUSE Manager Knowledge of security hardening practices across Linux distributions, including policy management, firewall configuration, audit logging, and CIS benchmark compliance Knowledge of vendor management practices and technology procurement processes Knowledge of Microsoft Azure infrastructure components including Virtual Machines, Virtual Networks, Storage Accounts, and Resource Groups Knowledge of Azure Active Directory (Entra ID), including hybrid identity (Azure AD Connect), Conditional Access policies, and SSO/MFA configuration Knowledge of Azure networking components including VNets, subnets, NSGs, Azure
DNS, VPN
Gateways, and ExpressRoute Knowledge of Azure storage solutions including Blob Storage, Azure Files, and managed disks Knowledge of Azure monitoring and security tools including Azure Monitor, Log Analytics, Microsoft Defender for Cloud, Azure Policy, and role-based access control (RBAC) Knowledge of Azure cost management practices including resource tagging, budget alerts, and right-sizing recommendations Knowledge of Azure hybrid cloud architectures managing on-premises and multi-cloud resources Knowledge of AWS infrastructure, identity and access management (including AWS Organizations and Single Sign-On), and cost management tools including Cost Explorer, Reserved Instances, and Savings Plans Skills Skills in diagnosing and resolving server failures, connectivity problems, and performance degradation Skill in identifying and anticipating server performance, availability, capacity, and configuration problems Skill in installing, configuring, and optimizing server hardware, software, and peripheral components Skill in conducting server planning, lifecycle management, and ongoing maintenance Skill in monitoring and tuning system performance to meet service-level expectations Skill in recovering failed systems and executing data restoration procedures Skill in maintaining and administering directory services and system authentication technologies Skill in programming and scripting associated with enterprise systems administration, including PowerShell and Azure CLI Skill in ing logic and reasoning to evaluate alternative solutions and approaches to complex technical problems Skill in systems analysis, evaluation, and complex problem-solving coupled with sound judgment and decision-making Skill in managing, mentoring, and developing IT staff to ensure an effective and efficient workforce Skill in communicating technical information clearly and effectively to both technical and non-technical audiences Skill in deploying and managing Azure infrastructure, including Virtual Machines, Virtual Networks, Storage Accounts, and Resource Groups Skill in configuring Azure networking components and implementing storage lifecycle management and backup policies Skill in managing Azure costs through resource tagging, budget alerts, and right-sizing recommendations Skill in administering Red Hat Enterprise Linux (RHEL), SUSE Linux Enterprise Server (SLES), and Ubuntu Server LTS in production environments Skill in security hardening across Linux distributions, including firewall configuration, audit logging, and CIS benchmark compliance Skill in deploying and managing AWS infrastructure, including compute groups and storage in production environments Abilities Ability to plan, prioritize, and manage IT personnel, projects, and operational budgets Ability to lead and direct a technical team while maintaining a hands-on approach to systems administration Ability to develop and maintain IT operational and disaster recovery documentation and plans Ability to build and sustain collaborative working relationships with university stakeholders Ability to manage multiple concurrent projects and initiatives in a dynamic higher education environment Ability to exercise sound independent judgment and initiative in technical and managerial situations The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at //www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at //www.usg.edu/policymanual/section6/C2653 . Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. This is a supervisory position. This position does have financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position may travel This position does not require security clearance. Standard + Education+ Credit
